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New Grad 2015, Technical Specialist, Professional Services (Montreal, QC, CA)

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Career Opportunities: New Grad 2015, Technical Specialist, Professional Services (59915)
Req ID 59915 - Posted 10/28/2014 - Posting Location (1) - Job Province / State (1) - Job City (2) - Student & Grad - Bell Campus


Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.

JOB PROFILE

As part of the Bell Business Markets Networking Solutions Professional Services team, you will play a key role in creating, designing and implementing solutions (voice and IP) based on business client needs. You will learn to provide technical expertise and recommend integrated solution to clients and internal teams, based on the client’s requirements and applications.

Reporting to the Practice Manager of Networking Solutions, the technical analyst in unified communications will work with the project team to design, configure, validate and execute applications that meet the client’s needs and specifications. The Integrator in Unified Communications will be on top of changes in the industry, have extensive business expertise and demonstrated success in similar business environments. He or she will establish business relationships, both with clients and internal contacts.

DUTIES AND RESPONSIBILITIES

The technical analyst will work with one of our specialists to conduct the following activities:

* Evaluate and understand client needs and ensure the accuracy of information required.
* Design, plan, configure, validate and deploy unified communication (UC) solutions.
* Coordinate the various aspects of a project and complete the required activities.
* Provide technical support, work as part of the team and act as a liaison between the client and multidisciplinary teams.
* Participate in developing proposals with our sales teams.
* Stay at the leading edge of technology in a rapidly changing environment.
* Contribute to the Networking Solutions practice development.

CRITICAL QUALIFICATIONS/COMPETENCIES

Learning the following areas:

* Knowledge of voice products: Avaya, Cisco, Mitel
* Knowledge of emerging network and technology products (voice over IP, LAN/WAN, broadband, Internet)
* Ability to understand technology integration in the client’s environment
* Client proficient and ability to build solid relationships
* Ability to align the clients’ business needs and industry trends with Bell’s corporate objectives
* Analytical capacity, problem-solving skills, initiative
* Sense of priorities, organized when multitasking
* Solid leadership and decision-making skills; self-reliance and creativity
* In-depth knowledge in technical writing (Word, Excel, PowerPoint and Visio)
* Bilingual

PREFERRED QUALIFICATIONS/COMPETENCIES

* CCNA certification or other telecommunication and networking training an asset
* Knowledge of delivery professional services, customer service, sales
* Good attendance record, sense of personal development and responsibility
* Team spirit along with ability to make a personal contribution

WORKING CONDITIONS

* Flexible schedule to meet client commitments
* As needed, works outside regular office hours (evenings and weekends)
* Occasional travel
* Location: 1 Alex.-G.-Bell VERDUN or 930 Rue D'Aiguillon QUÉBEC CITY

Additional Information:


Position Type:
Management
Position Level:
CP2
Job Location: Canada : Quebec : Montreal
Canada : Quebec : Quebec City
Application Deadline: 11/11/2014

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, Quebec, Montreal

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