Career Opportunities: Senior Consultant, solution, Telephony (57740)
Req ID 57740 - Posted 10/01/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Engineering & Network - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Reporting to the Director or Chief of Management, the incumbent of this position is responsible for the engineering design and integration of telephony solutions meeting needs expressed by the client.
Main Responsibilities
* Collect information related to telecommunication needs expressed by the client. Analyze and recommend solutions. Develop thorough proposals including technical and financial elements.
* Design engineering for telephony solutions. Produce drawings and specifications for achievement of tasks related to the selected solution. Make sure of good solution integration in the customer environment and processes
* Document solutions specifications to help the Operations team in managing the client network
* Prepare the transition to allow a handover to the Operations team
* Coordinate tasks required for the implementation of the solution chosen by the client. Provide follow-up to ensure terms of specifications are complied with.
* Recommend upgrades, improvements or technological changes in order to maintain network infrastructure operable and effective.
* Analyze new products, software version and make recommendations. Produce plans for new solution introduction tests. Ensure technical testing is made and ensure corrections of anomalies
* Produce and draft technical reports on request for the client or management.
* Act as technical consultant and advisor for operational groups and management specific to field of expertise.
* Tack in charge, when required, complex problems resolution
Knowledge and Special Qualifications
* Bachelors Degree in Engineering with major in Telecommunications, Computer Sciences or equivalent. Or equivalent experience with a minimum of eight (8) years experience in the Telecommunication domain
* Excellent knowledge of Cisco telephony products ( certifications will be an asset )
* Good Knowledge and experience with IP telephony , Call centers environment and circuits etc..
* Good experience in Cisco telephony solution design and delivery
* Capacity to act as an integrator for solutions with multiple technologies
* Knowledge on servers and data Network
* Proactivity and capacity to have an end to end vision on mandates and solutions
* Bilingual ( asset)
Personal Attributes
* Client-oriented
* Team work
* Leadership
* Organisation skills
* Problem solving
* Efficiency under pressure
BCE:WKP #Feature *LI-BB
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Quebec : Montreal
Application Deadline: 10/31/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Quebec, Montreal
Req ID 57740 - Posted 10/01/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Engineering & Network - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Reporting to the Director or Chief of Management, the incumbent of this position is responsible for the engineering design and integration of telephony solutions meeting needs expressed by the client.
Main Responsibilities
* Collect information related to telecommunication needs expressed by the client. Analyze and recommend solutions. Develop thorough proposals including technical and financial elements.
* Design engineering for telephony solutions. Produce drawings and specifications for achievement of tasks related to the selected solution. Make sure of good solution integration in the customer environment and processes
* Document solutions specifications to help the Operations team in managing the client network
* Prepare the transition to allow a handover to the Operations team
* Coordinate tasks required for the implementation of the solution chosen by the client. Provide follow-up to ensure terms of specifications are complied with.
* Recommend upgrades, improvements or technological changes in order to maintain network infrastructure operable and effective.
* Analyze new products, software version and make recommendations. Produce plans for new solution introduction tests. Ensure technical testing is made and ensure corrections of anomalies
* Produce and draft technical reports on request for the client or management.
* Act as technical consultant and advisor for operational groups and management specific to field of expertise.
* Tack in charge, when required, complex problems resolution
Knowledge and Special Qualifications
* Bachelors Degree in Engineering with major in Telecommunications, Computer Sciences or equivalent. Or equivalent experience with a minimum of eight (8) years experience in the Telecommunication domain
* Excellent knowledge of Cisco telephony products ( certifications will be an asset )
* Good Knowledge and experience with IP telephony , Call centers environment and circuits etc..
* Good experience in Cisco telephony solution design and delivery
* Capacity to act as an integrator for solutions with multiple technologies
* Knowledge on servers and data Network
* Proactivity and capacity to have an end to end vision on mandates and solutions
* Bilingual ( asset)
Personal Attributes
* Client-oriented
* Team work
* Leadership
* Organisation skills
* Problem solving
* Efficiency under pressure
BCE:WKP #Feature *LI-BB
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Quebec : Montreal
Application Deadline: 10/31/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Quebec, Montreal