Career Opportunities: Business support representative (57617)
Req ID 57617 - Posted 10/27/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Call Center - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
Bell Mobility is seeking to recruit a Sales coordinator for the support division of Bell Mobility’s Corporate sales team. Reporting to the Sales support team leader, the Sales coordinator plays an important role in supporting the provincial sales team which has the mandate of winning over new customers.
Responsibilities:
* Customer care – maintenance and enhancement of client relations, updating and maintaining client profiles
* Order fulfillment – processing new activations, upgrades, migrations, number changes, serial number changes, service requisitions, arranging for shipping and delivery etc.
* Support – work closely with the sales team to develop and build relationships with clientele as well as increasing client loyalty and satisfaction
Critical qualification/competencies:
* High school diploma
* Minimum of 2 years experience in the cellular industry
* Knowledge of Bell Mobility products
* Sound knowledge of Microsoft Outlook, Excel, PowerPoint, Word and web navigation
* Able to communicate simply and efficiently; able to adapt to different customers
* Good analytical skills in terms of recognizing problems and making decisions
* Enjoys working as part of a team in a dynamic environment
* Call centre experience
Preferred skills:
* Knowledge of SAP an asset
Work conditions:
* Need to be available to work Monday to Friday between 8H00AM – 4H00PM
* Employment status: Temporary - fulltime (replacement for maternity leave)
BCE:WKP#feature
Additional Information:
Position Type: Non Management
Position Level: Non Management
Job Location: Canada : Alberta : Calgary
Application Deadline: 11/03/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Alberta, Calgary
Req ID 57617 - Posted 10/27/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Call Center - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
Bell Mobility is seeking to recruit a Sales coordinator for the support division of Bell Mobility’s Corporate sales team. Reporting to the Sales support team leader, the Sales coordinator plays an important role in supporting the provincial sales team which has the mandate of winning over new customers.
Responsibilities:
* Customer care – maintenance and enhancement of client relations, updating and maintaining client profiles
* Order fulfillment – processing new activations, upgrades, migrations, number changes, serial number changes, service requisitions, arranging for shipping and delivery etc.
* Support – work closely with the sales team to develop and build relationships with clientele as well as increasing client loyalty and satisfaction
Critical qualification/competencies:
* High school diploma
* Minimum of 2 years experience in the cellular industry
* Knowledge of Bell Mobility products
* Sound knowledge of Microsoft Outlook, Excel, PowerPoint, Word and web navigation
* Able to communicate simply and efficiently; able to adapt to different customers
* Good analytical skills in terms of recognizing problems and making decisions
* Enjoys working as part of a team in a dynamic environment
* Call centre experience
Preferred skills:
* Knowledge of SAP an asset
Work conditions:
* Need to be available to work Monday to Friday between 8H00AM – 4H00PM
* Employment status: Temporary - fulltime (replacement for maternity leave)
BCE:WKP#feature
Additional Information:
Position Type: Non Management
Position Level: Non Management
Job Location: Canada : Alberta : Calgary
Application Deadline: 11/03/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Alberta, Calgary