Career Opportunities: Specialist, Business Intelligence (58320)
Req ID 58320 - Posted 11/05/2014 - Posting Location (1) - Job Province / State (1) - Job City (2) - Administrative & Operations - Bell Corporate
Bell is a truly Canadian company with a 134-year track record of success. We are defined by the passion of our team members and their belief in our company’s vast potential. To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team. An integral part of our customer service focus, includes contact centres across Canada supporting all of our Bell Mobility and Bell Residential Services customers. Our Customer Operations team is responsible for strategy, design and delivery of core call centre tools and processes, including queue strategy, routing, and call monitoring tools.
Business Intelligence Specialist
Bell’s Client Insight & Business Intelligence (BI) Group is responsible for the management and optimization of BI systems used to target marketing contact strategy, analyze customer behaviour, automate business insight processes and provide insight to drive business decisions.
This is an excellent opportunity for the right BI Specialist to join our team and play a key role transforming the organization. If you enjoy working with the latest analytics tools and technologies to apply various analysis techniques then this may be the right job for you!
Our people are making big things happen across the country, nourished constantly by growth, training and personal development opportunities. Our passionate, dedicated leaders encourage and empower people to grow and succeed.
Key responsibilities may include:
* Participate in deploying cutting-edge BI solutions using latest technology hardware.
* Lead the design, programming and code documentation for the BI process.
* Work with large data volumes efficiently using SAS
* Maintain and expand your knowledge of BI and current technology through training opportunities.
* Design and introduce new processes and solutions to drive sophisticated BI processes.
* Translate business requirements into efficient BI solutions.
* Deliver on key projects and data strategies that directly support key business drivers.
* Take part in defining the overall data integration architecture (e.g. ETL processes, ODS, Data Marts, OLAP).
* Implement defined documentation and programming standards for projects and provide a documentation framework including requirements, design, testing and deployment documents
* Leverage the expertise and resources available within the team
* Explore new sources of information to expand insight opportunities
Critical Competencies:
* You have an undergraduate degree in a discipline such as: Business Analytics, Business Intelligence, Applied Math, Computer Science, Applied/ Management Science or engineering
* You are highly analytical and understand the basic principles of working with large and complex data sets
* The candidate is required to have a minimum of 2 years experience in a BI role
* You have knowledge of, and experience with, query languages such as MATLAB, SQL and/or software development or data visualization tools.
* You have the ability to leverage insights and opportunities from data and metrics to build strategies and make recommendations.
* You have the ability to work with a team towards common goals.
* You are able to manage multiple projects and priorities.
* Advanced level of proficiency in Microsoft Excel
Preferred Competencies:
* Experience with data visualization using tools such as MicroStrategy or Tableau.
* Experience with the design, development and maintenance of enterprise level data systems such as Oracle, SQL Server, Teradata, SAS or others.
* Experience in developing automated reporting.
* Programming languages such as C++, Java and VBA macro languages.
* Experience with BI and data warehouse technologies.
* Experience in Telecommunications industry.
BCE:WKP #Feature *LI-AG
TC:BI
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Mississauga
Canada : Ontario : Toronto
Application Deadline: 11/18/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Mississauga
Req ID 58320 - Posted 11/05/2014 - Posting Location (1) - Job Province / State (1) - Job City (2) - Administrative & Operations - Bell Corporate
Bell is a truly Canadian company with a 134-year track record of success. We are defined by the passion of our team members and their belief in our company’s vast potential. To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team. An integral part of our customer service focus, includes contact centres across Canada supporting all of our Bell Mobility and Bell Residential Services customers. Our Customer Operations team is responsible for strategy, design and delivery of core call centre tools and processes, including queue strategy, routing, and call monitoring tools.
Business Intelligence Specialist
Bell’s Client Insight & Business Intelligence (BI) Group is responsible for the management and optimization of BI systems used to target marketing contact strategy, analyze customer behaviour, automate business insight processes and provide insight to drive business decisions.
This is an excellent opportunity for the right BI Specialist to join our team and play a key role transforming the organization. If you enjoy working with the latest analytics tools and technologies to apply various analysis techniques then this may be the right job for you!
Our people are making big things happen across the country, nourished constantly by growth, training and personal development opportunities. Our passionate, dedicated leaders encourage and empower people to grow and succeed.
Key responsibilities may include:
* Participate in deploying cutting-edge BI solutions using latest technology hardware.
* Lead the design, programming and code documentation for the BI process.
* Work with large data volumes efficiently using SAS
* Maintain and expand your knowledge of BI and current technology through training opportunities.
* Design and introduce new processes and solutions to drive sophisticated BI processes.
* Translate business requirements into efficient BI solutions.
* Deliver on key projects and data strategies that directly support key business drivers.
* Take part in defining the overall data integration architecture (e.g. ETL processes, ODS, Data Marts, OLAP).
* Implement defined documentation and programming standards for projects and provide a documentation framework including requirements, design, testing and deployment documents
* Leverage the expertise and resources available within the team
* Explore new sources of information to expand insight opportunities
Critical Competencies:
* You have an undergraduate degree in a discipline such as: Business Analytics, Business Intelligence, Applied Math, Computer Science, Applied/ Management Science or engineering
* You are highly analytical and understand the basic principles of working with large and complex data sets
* The candidate is required to have a minimum of 2 years experience in a BI role
* You have knowledge of, and experience with, query languages such as MATLAB, SQL and/or software development or data visualization tools.
* You have the ability to leverage insights and opportunities from data and metrics to build strategies and make recommendations.
* You have the ability to work with a team towards common goals.
* You are able to manage multiple projects and priorities.
* Advanced level of proficiency in Microsoft Excel
Preferred Competencies:
* Experience with data visualization using tools such as MicroStrategy or Tableau.
* Experience with the design, development and maintenance of enterprise level data systems such as Oracle, SQL Server, Teradata, SAS or others.
* Experience in developing automated reporting.
* Programming languages such as C++, Java and VBA macro languages.
* Experience with BI and data warehouse technologies.
* Experience in Telecommunications industry.
BCE:WKP #Feature *LI-AG
TC:BI
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Mississauga
Canada : Ontario : Toronto
Application Deadline: 11/18/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Mississauga