Career Opportunities: Senior Program Manager (61986)
Req ID 61986 - Posted 12/03/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Project Management - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Bell Business Markets is Canada's leading provider of information and communications technology (ICT) solutions. With unrivalled business sophistication, Bell designs, builds and operates the critical infrastructures that power many of the largest networked organizations, in Canada and around the globe. Our professional services cover all ICT needs, Data centre solutions, including managed hosting, virtual data centre and co-location, Cloud computing, Network (voice, data, wireless, video), Security, Unified communications, Managed services and Customer experience.
Position Overview:
· Overall view of all projects related to a specific customer
· Uses Program view and knowledge to support project-level activities to ensure overall Program goals are met
· Identifies and manages cross-project dependencies
· Provides a billable service to our customers
· Has strategic insight into customer’s business
· Uses strategic knowledge of the customer to create value for Bell
· Provides a broader decision-making capacity that cannot be achieved at project level
· Provides consistency and historical background on specific customer’s business needs
Responsibilities:
· Responsible for running a complex and on-going program for a large customer
· Controls and follows up on the interdependencies of the different projects
· Uses knowledge of the program to support critical activities in the projects, to ensure that the overall objectives of the program are achieved
· Responsible for program finances (budget)
· Principal contact to the customer for the multitude of projects within the program
· Works closely with customer to meet customer’s business goals
· Optimizes project delivery schedules and resources based on holistic view of the program
· Acts as prime for project-related major escalations; Identifies and solves project major issues effectively
· Involved in preparing RFP responses (Requests for Proposals) as a SME
· Provides feedback on team member’s performance for the employee’s performance reviews
· Provides feedback directly to Project Managers within the program
· Manages customer expectations across the Program
· Establishes and manage Program governance
Skills:
· Must possess strong business acumen skills
· Exhibits leadership qualities to define requirements for project risks
· Strategic support for the PM in the program
· Excellent writing and communication skills
· Excellent interpersonal and strong leadership skills
· Excellent customer relationship-building skills with the ability to instill confidence in the client
· Excellent presentation skills
· Ability to effectively present ideas and strategies to peers, team members, executives, and clients
· Demonstrated problem solving and negotiation skills
· Strong organizational skills
· Exceptional Project Management Skills
· Strong ability to lead teams effectively by maximizing each team member’s abilities and skills
· Advanced knowledge of products and services
· Ability to deliver complex multi-platform and ICT solutions
· Ability to manage non-standard solutions (i.e. CSAP)
· Viewed as SME
· Proficient in MS Project, Word, Excel and PowerPoint
Education/Experience:
· Must have 5+ years of complex Project Management experience with demonstrated leadership skills and results
· Must have 5+ years of experience in a related business field
· University degree in related discipline or 5+ years related experience
· PMP designation or equivalent is an asset
· PWGSC Secret clearance
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Ontario : Ottawa
Application Deadline: 01/03/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Ottawa
Req ID 61986 - Posted 12/03/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Project Management - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Bell Business Markets is Canada's leading provider of information and communications technology (ICT) solutions. With unrivalled business sophistication, Bell designs, builds and operates the critical infrastructures that power many of the largest networked organizations, in Canada and around the globe. Our professional services cover all ICT needs, Data centre solutions, including managed hosting, virtual data centre and co-location, Cloud computing, Network (voice, data, wireless, video), Security, Unified communications, Managed services and Customer experience.
Position Overview:
· Overall view of all projects related to a specific customer
· Uses Program view and knowledge to support project-level activities to ensure overall Program goals are met
· Identifies and manages cross-project dependencies
· Provides a billable service to our customers
· Has strategic insight into customer’s business
· Uses strategic knowledge of the customer to create value for Bell
· Provides a broader decision-making capacity that cannot be achieved at project level
· Provides consistency and historical background on specific customer’s business needs
Responsibilities:
· Responsible for running a complex and on-going program for a large customer
· Controls and follows up on the interdependencies of the different projects
· Uses knowledge of the program to support critical activities in the projects, to ensure that the overall objectives of the program are achieved
· Responsible for program finances (budget)
· Principal contact to the customer for the multitude of projects within the program
· Works closely with customer to meet customer’s business goals
· Optimizes project delivery schedules and resources based on holistic view of the program
· Acts as prime for project-related major escalations; Identifies and solves project major issues effectively
· Involved in preparing RFP responses (Requests for Proposals) as a SME
· Provides feedback on team member’s performance for the employee’s performance reviews
· Provides feedback directly to Project Managers within the program
· Manages customer expectations across the Program
· Establishes and manage Program governance
Skills:
· Must possess strong business acumen skills
· Exhibits leadership qualities to define requirements for project risks
· Strategic support for the PM in the program
· Excellent writing and communication skills
· Excellent interpersonal and strong leadership skills
· Excellent customer relationship-building skills with the ability to instill confidence in the client
· Excellent presentation skills
· Ability to effectively present ideas and strategies to peers, team members, executives, and clients
· Demonstrated problem solving and negotiation skills
· Strong organizational skills
· Exceptional Project Management Skills
· Strong ability to lead teams effectively by maximizing each team member’s abilities and skills
· Advanced knowledge of products and services
· Ability to deliver complex multi-platform and ICT solutions
· Ability to manage non-standard solutions (i.e. CSAP)
· Viewed as SME
· Proficient in MS Project, Word, Excel and PowerPoint
Education/Experience:
· Must have 5+ years of complex Project Management experience with demonstrated leadership skills and results
· Must have 5+ years of experience in a related business field
· University degree in related discipline or 5+ years related experience
· PMP designation or equivalent is an asset
· PWGSC Secret clearance
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Ontario : Ottawa
Application Deadline: 01/03/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Ottawa