Req Id: 63396
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Position Description:
The Security Operations Analyst, Juniper works within a protected Security Operations Centre (SOC) in downtown Ottawa. The Security Operations Analyst is one of several Level 3 operations and incident responders who work on rotating shifts to respond to security alerts and notifications throughout the 24x7x365 operations. The Security Operations Analyst also performs hands-on device management, configuration changes and troubleshooting for security devices such as firewalls, VPN devices, host intrusion prevention appliances, anti-virus, and anti-spam appliances, and data loss prevention appliances for a diverse client base. The incumbent must be able to quickly understand the diverse managed security services that the Bell Business Markets offers to its client base and must be able to differentiate and respond to the unique operational and contractual performance requirements of each individual client. The Security Operations Analyst must have a comprehensive knowledge of both technical and operational network security best practices and significant hands-on experience in a wide variety of technology platforms and security services that the Security Operations Centre (SOC) supports. The Security Operations Analyst must be able to identify and compare technological capabilities that are required to support a particular security service, and identify technological gaps where more development is needed. A high level of customer interaction is expected of the Security Operations Analyst, therefore top-notch communications skills (both verbal and written) is essential.
Job Duties/Accountabilities:
The successful candidate will be accountable for the following:
- Monitors, reviews, and interprets security alerts and notifications and provides initial response, analysis, and incident management in support of Bell managed customers
- Works rotating shifts to cover 24x7x365 operations
- Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate
- Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identity and access programs, data loss prevention systems, anti-virus, and anti-spam systems
- Configures and maintains security devices and appliances as well as provides general knowledge and recommendations for security best practices to clients, as required
- Adheres to strict security and associated authentication protocols when dealing with all levels of client requests
Critical Qualifications/Competencies:
- SECRET Security Clearance is required (or ability to obtain one)
- Demonstrated experience managing and troubleshooting either ScreenOS or SRX Juniper Firewalls
- 5 years of industry experience supporting information security technologies
- Completion of University or College program related to Computer Network Systems
- Knowledge and understanding to interpret SIEM alerts and supporting technologies
- Ability to mentor less experienced analysts through a security solution
- Good communication skills, especially the ability to articulate advanced technical topics to business managers
- Network certifications such as CCNA or CISSP
- Bilingual is not essential, but desirable
BCE:WKP #Feature *LI-JW TC:ITN
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Ottawa
Application Deadline: 01/22/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Ottawa