Req Id: 70213
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Our Network team plans, designs, builds and operates Bell’s multi-billion dollar networks, including the continued expansion of our fibre optic network, HSPA+ and LTE — Canada’s largest and fastest wireless network.
The service we provide is the foundation of Bell’s competitive advantage and a critical step towards achieving Bell’s goal to be recognized by customers as Canada’s leading communications company.
Reporting to the Associate Director – Network Operations, the incumbent has the responsibility to operationalize the content of agreements while maximizing the use of human, material and financial resources within its section.
Responsibilities
- Manages, coordinates and controls the management activities in the context of the integration of new technology solutions and operating environments for technology partners and Bell Managed services engaged customers.
- Formulates objectives and ensures the development and applications of procedures and processes related to different operational activities. Plans and manages its operating budget. Exercises costs control costs related to operations and development of new services.
- Oversees the development the human resources of its section. Ensures good communication between employees and themselves. Stimulates the development of each resource and ensures compliance with corporate values. Promotes teamwork within the section and other internal and external stakeholders.
- Implements control mechanisms and perform the necessary follow-up to meet the established standards of customer service in for the overall operational activities.
Technical Requirements
- College degree in Computer Science with specialization in telecommunications combined with 30 university credits in Business Administration or equivalent.
- Five (3) years of experience in operations management, business process development and / or management staff.
- Knowledge of MS Office.
- Knowledge of ITIL V3
- Knowledge of financial and management technologies networks such as TCP/IP, ATM, Ethernet, SNMP etc.
- Bilingualism.
Business Requirements
- Coaching
- Client oriented
- Information divulgation
- Decisional
- Leadership
- Results oriented
- Organized
Additional Information:
Position Type: Management
Job Location: Canada : Quebec : Montreal
Application Deadline: 03/16/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Montreal