Req Id: 72511
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Mobility team offers a full range of wireless products and services for residential and business customers, including the largest selection of superphones on the fastest and most advanced network technology.
Information on Hiring Department/Career Opportunity:
You’re in the right place at the right time...
The Bell Mobility wireless network team designs, builds and operates Canada’s Best Network.
Mobile TV, Facebook, Twitter, BlackBerry, Android, iPhone, HSPA+, LTE, IPv6 are the toys in our playground. The young and dynamic Bell Mobility team is front and centre in testing, deploying and maximizing the technologies that are revolutionizing the world.
We are a technology team linked to Marketing, Sales and Client Care to execute on our number one priority: Delivering Canada’s Best Network to our customers. Our people are making big things happen across the country, nourished constantly by growth, training and personal development opportunities.
Being at the forefront of the mobile internet revolution, we are always in need of smart people who like to get cool things done. If you are looking for more than a place to work and are not afraid of challenges, we have room for you too.
Bell has the Best Network because we have the Best People. And with you, Bell just got better!
Job Description:
Reporting to the Manager, Wireless Network Field Services (WNFS) Montreal, the incumbent will be someone who is able to coordinate their individual contributions such that the output of the team is greater than the summed output of the individual members. The successful candidate will be an open minded, flexible and positive team player and leader who effectively communicate, adapt to and lead change. The successful candidate is expected to instill an atmosphere of accountability and responsibility within the team and drive innovation by fostering an environment of open communication
Responsibilities:
- Use your proven and demonstrated leadership, technical, personal and project management skills to supervise and lead the WNFS team in Montréal in their duties related to day-to-day, short and long term departmental and project deliverables and objectives
- Accountability for overall successful people development and performance management of a team of technicians; create a culture of learning
- Coordinate and support emergency maintenance activities
- Resource prioritization, delegation and allocation of WNFS team and contractors
- Supervise contractor progress and ensure high quality, on-time and on-budget delivery of deliverables
- Provide support and lead initiatives with 3rd party (3P) contractors/vendors
- Accountability for overall 3P maintenance budget and delivery of cost improvement initiatives
- Manage team annual capital and opex budgets with a focus on cost improvement
- Coordinate activities with other Wireless Network teams and Bell Canada to support Bell Mobility’s business and network implementation
- Accountability to monitor network key performance indicators (KPIs) and initiate improvement tactics
- Drive alignment with other WNFS teams and leads with a best practices mindset
- Provide after hour Management On-call support for the NOCC and WNFS technicians
- Plan, forecast and recommend work tools necessary for better resource management
- Justify and identify resource constraints/needs to fulfill WNFS deliverables.
- Develop process improvements in conjunction with other internal and external associates to eliminate or reduce re-work, ensuring one and done methodology
Essential Qualifications:
- Electronics Engineering Technology diploma or equivalent.
- Solid knowledge of Telecommunication, RF and IP technologies
- Minimum of 5 years experience in Wireless Technologies
- Extensive computer competencies, specifically Microsoft Office applications and ability to provide documentation, tracking and information for reports/presentations, as necessary
- Must have a valid driver’s license and be able to demonstrate responsible motor vehicle operation
- A clear Bell corporate and Police security/background check is required
- Excellent written, oral and inter-personal skills
- Must be bilingual, English and French
- Possess leadership skills with a passion for results
- Self-sufficient and strong ability to adapt to changes
Preferred Qualifications/Competencies:
- Previous experience in management or team leadership experience
- Demonstrate outstanding customer service skills
- Project Management experience and a track record of solid delivery results
Additional Information:
Position Type: Management
Job Location: Canada : Quebec : Montreal
Application Deadline: 04/06/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Montreal