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Client Representative Carrier Services and Business Markets (Ottawa, ON, CA)

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Req Id: 70300 

 

Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.

 

Company name : Bell Canada
Job location address; 160 Elgin, Ottawa (Ontario)

Job status: Temporary Part Time
Number of positions: 3
Date candidate required: April 2015
Application deadline: April 10th, 2015

 

Name and description of the hiring department:

Wholesale DSL Business Office delivers DSL customer services to Bell Canada’s Wholesale ISP customers.


Job Duties / Accountabilities:

  • Prepare and issue Wholesale DSL Service Orders.
  • Work various files to complete, cancel or update current orders in the portals.
  • Respond to Internal and External Customer Requests.
  • Work on Queue to respond to internal and external queries.
  • Consistently maintain order issuance and accuracy targets.


Essential Qualifications / Competencies:

  • Excellent Analytical and Problem Solving Skills.
  • Effective written and oral communication skills.
  • Able to work with little supervision.
  • Work in stringent time frames.
  • Highly Flexible, Self Motivated.
  • BCRIS.
  • EOM.
  • Atom (order issuance).

 

Preferred Qualifications / Competencies:

  • MS Word – Basic Level.
  • MS Excel – Basic Level (create spreadsheet).
  • Bilingual (English & French).
  • DSL experience and knowledge.
  •  879.


Working Conditions:

  • 37.5 hours a week / Monday to Friday.
  • Work continuously on a visual display terminal.
  • Work occasional overtime.

 

BCE:WKP #Feature

 

Bilingualism is an asset (English and French)

 

Additional Information:

Position Type: Union
Job Location: Canada : Ontario : Ottawa
Application Deadline: 04/10/2015
 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

 

Created: CanadaON, Ottawa


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