Req Id: 74249
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
The successful candidate will be responsible for the performance management of field sales and developing opportunities for the operation of kiosks and events. Ongoing recruitment of new sales representatives, sales management, in-field training and consumer level support.
Further, this candidate will be responsible for assessing, analyzing and tracking performance to plan, coordinating with cross functional groups and developing strong take to market plans and enablers to ensure optimal Field sales success, RGU growth and penetration.
Job Duties/Accountabilities:
- The successful candidate will be accountable for the following:
- Manage & coach a team of field sales representatives
- Develop, train and performance manage reps in field daily, tapping into strengths and gaps
- Hiring of new sales representatives
- Tracking and analyzing sales trends relative to target
- Manage various activities such as kioks for ILM, retails stores and also festivals and events to ensure complete coverage for each activities.
- Manage the territory of MDU/SFUs and ensure full coverage by distributing lists for each sales rep
- Identify the sales enablers required and suggest new strategies, ideas and suggestions to drive increased performance
- Remain up to date on changes to products/offers and communicate these to the team
- Track and evaluate budgets and costs of the team
- Run productive weekly sales meetings
- Support Regional Manager to assess incentive programs to motivate reps
- Provide market intelligence to Account Executives to source new leads
- Provide feedback to the operations and marketing teams to improve sales tools and resources
- Additional duties as required
Critical Qualifications/Competencies:
- This position requires a minimum of 2-5 years experience in leading, coaching and motivating a sales team
- Experience in a direct sales or cold calling environment
- Strong people leadership and communication skills
- Proven track record of achieving sales targets
- Excellent organizational and time management skills
- A foundation of selling, coaching, training and skills development
- Experience leading teams and coaching to results
- Team player and experience leading change
- Conflict resolution and management facilitation skills
- Knowledge of the Telecommunications Industry an asset
- Proficiency in PC software applications (Word, Excel, PowerPoint and Adobe)
- Valid driver’s license and vehicle
- Flexible to work evening and weekends as required
- Experience with ILM, Kiosks, retails sales an asset.
BCE:WKP #Feature *LI-SH
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Quebec : Laval
Application Deadline: 04/12/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Montreal