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Product Manager, Residential Services (Toronto, ON, CA)

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Req Id: 77775 

 

Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
 

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.  

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
 

The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace.  The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.

 

Do you have a passion for innovation and a pet-peeve for horrific customer experiences?

Are you entrepreneurial?

Do you enjoy working with others and positively influencing the way they think?

Are you proactive and like to show initiative?

Do you thrive in a fast-paced energetic environment?

 

If you answered yes to all of these questions, this may be the perfect opportunity for YOU!

 

The Product Manager will report to a Sr. Product Manager within the BRS Product Management organization.

 

Role and Responsibilities:

 

Each day at BRS is different and unique so there is no typical day. However, listed below are some highlights of the responsibilities:
 

  • Be a mini-CEO for your product from conception to launch
  • Present your own business solutions and recommendations to Senior Executives
  • Liaise with cross-functional teams to build business and systems requirements, collaboratively developing the best user interface possible
  • Create analytical models and business cases to determine ROI of projects
  • Conduct competitive analysis to ensure we are measuring against our competitors’ latest and greatest
  • Simultaneously maintain product schedules and resolve issues with your product platform

 

Skill Set and Competencies:

 

  • Ability to confidently lead large cross-functional teams and influence without authority
  • Enjoy problem solving
  • Appreciation for and understanding of technology
  • Great communication and presentation skills and ability to present to a wide variety of audiences
  • Ability to command attention and respect of the team
  • Understand the importance of detail and how it links to big picture
  • Demonstrated ability to turn high-level strategic direction into well executed, user-friendly products
  • Ability to understand customer experience and pain points
  • Quick learner and able to hit the ground running on new initiatives
  • Comfortable with analytics and able to use data to tell a story

 

Preferred Qualifications:
 

  • A degree/diploma with a focus on engineering, business, or technology
  • MBA is a strong asset
  • 2+ years of previous experience in product or marketing within telecomm or home entertainment
  • Full mastery of all MS Office products
  • Bilingual (French/English) is an asset
  • Experience in analysis, spreadsheet applications, and building deck ware for presentations
  • Knowledge of overall business management, business processes, and P & L

 

BCE:WKP #FEATURE

 

Bilingualism is an asset (English and French)

 

Additional Information:

Position Type: Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 05/15/2015
 

Please apply directly online to be considered for this role. Applications through email will not be accepted.

 

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

 

Created: CanadaON, Toronto


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