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New Grad 2015, Business Intelligence Specialist, Toronto (Toronto, ON, CA)

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Career Opportunities: New Grad 2015, Business Intelligence Specialist, Toronto (55591)
Req ID 55591 - Posted 08/25/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Student & Grad - Bell Campus


Bell is a truly Canadian company with a 134-year track record of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

An integral part of our customer service focus, includes contact centres across Canada supporting all of our Bell Mobility and Bell Residential Services customers. Our Customer Operations team is responsible for strategy, design and delivery of core call centre tools and processes, including queue strategy, routing, and call monitoring tools.

Big data is a big deal.

If you love coaxing treasure out of messy, unstructured data, this fast-growing, high demand career field is where you want to be. Bell’s Business Intelligence team is responsible for the management and optimization of BI systems used to target marketing contact strategy, analyze customer behavior, automate business insight processes and provide insight to drive optimal business decisions.

This is a terrific opportunity for recent graduates or graduating students to help transform the organization in driving out one of the most significant strategic mandates within Bell. As part of this team, you will have opportunities to build your project management skills and gain experience working with new, cutting-edge BI technologies.

Key responsibilities:

* Work with large data volumes efficiently using SAS to predict predictive customer behavior, text mining, forecasting, segmentation and other data mining techniques
* Lead the design, programming and code documentation for the BI process.
* Design and introduce new processes and solutions to drive sophisticated BI processes.
* Translate business requirements into efficient BI solutions.
* Deliver on key projects and data strategies that directly support key business drivers.
* Take part in defining the overall data integration architecture (e.g. ETL processes, ODS, Data Marts, OLAP).
* Implement defined documentation and programming standards for projects and provide a documentation framework including requirements, design, testing and deployment documents
* Maintain and expand your knowledge of BI and current technology through training opportunities.
* Explore new sources of information to expand insight opportunities.

What our new grad leaders have to say:

“We work in a fast-paced environment, which allows us to learn about many unique parts of the business in short periods of time. I have the ability and freedom to continually leverage my ideas and research to help solve business problems.”

“To me, the best thing about working for Bell is the amazing people. I am surrounded by a very supportive team and, on a daily basis, I collaborate with highly talented individuals throughout the company to solve complex business problems.”

Required Competencies:

* You have a Bachelors degree, or Masters with minimal work experience, in a discipline such as:
* Business analytics / business intelligence
* applied math,
* computer science,
* applied science / engineering,
* economics/econometrics,
* management science / operations research
* or related area

* You are highly analytical and understand the basic principles of working with large and complex data sets
* You have knowledge of, and preferably experience with, query languages such as MATLAB, SAS, or SQL, and/or software development, and/or developing visualization tools.
* You have the ability to leverage insights and opportunities from data and metrics to build strategies and make recommendations.
* You have the ability to work with a team towards common goals.
* You are able to manage multiple projects and priorities.
* Bilingualism (English and French) is an asset in Ontario and a requirement in Quebec

Preferred Competencies:

* Data modeling experience (normalized and multidimensional).
* Experience with the design, development and maintenance of enterprise level data systems such as Oracle, SQL Server, Teradata, SAS or others.
* Programming languages such as ASP.NET, C++ and Java
* Experience with BI and data warehouse technologies.
* Experience in Telecommunications.

Application Instructions:

* Apply through your school’s career services, AND on the Bell careers page: http://bit.ly/XlKtuG
* You must submit a cover letter, resume, and most recent transcripts (unofficial accepted) to be considered.
* Do not apply for the same job in multiple locations.
* Focus your efforts and apply to a maximum of 2 Bell postings that match your skills and interests.

BCE:WKP#Feature *LI-VL

Additional Information:


Position Type:
Management
Position Level:
CP2
Job Location: Canada : Ontario : Toronto
Application Deadline: 10/03/2014

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, Ontario, Toronto

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