Req Id: 80571
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Position Description:
As part of a leading edge technology team the Senior Network Solutions Consultant works with Sales and Customer Systems Engineers (CSE) (voice & data) assisting customers in analyzing, improving, and troubleshooting their overall LAN and / or WAN data network. The team provides consulting and professional services for customers considering, implementing or deploying new network services including VoIP. In addition consulting services are provided to customers who want to deploy new data networks or have unresolved technical issues and want to improve general network performance for their existing data networks.
Job Duties/Accountabilities:
- Manage and execute Professional Services engagements and contracts
- Perform customer needs analysis, negotiate scope of work, and prepare contracts
- Act as technical design & implementation authority for new data network deployments
- Conduct & analyze overall network assessments (which may include VoIP assessment)
- Troubleshoot performance issues
- Present and provide detailed written recommendations to customer’s operational and management teams
- Maintain leading edge technical knowledge and expertise
Critical Qualifications/Competencies:
Strong technical expertise and aptitude in the following areas:
- IP / TCP / UDP (IP Addressing, IP Header, TCP 3 Way Handshake, Connection oriented vs. Connection less, Well known ports )
- Advanced Routing and Switching (Cisco Certification: CCNP, or CCIE (Network) or CCIE (Data Centre))
- Experience with datacentre switching hardware Cat 65xx and Nexus hardware
- Experience with Key Tools & Operating Systems (Tools: MS Office, Sniffer, Ethereal, Optiview, Optiview Console, Chariot, Vivanet Network Assessor, OSs: W2K, WXP)
- Strong Verbal and Written Communication Skills (Report Writing, Presentation skills, interpersonal skills)
- Microsoft WORD, EXCEL, Powerpoint skills required
- IP Telephony Basics (RTP, RTCP, H.323, SIP, etc.)
- Experience with Running Large IP Networks (Troubleshooting skills, Best Practices, Customer Perspective, etc.)
- Application Experience (DNS/DHCP /Microsoft(MCSE on 2000/2003) /Citrix(CCA, CCEA, CCIA))
- At least 5 years of relevant related experience
- Consulting Experience
- Business acumen – customer focused and experience working with external customers
- Strong communication skills – ability to translate technical issues into business language as well as conduct in depth technical discussions
- Ability to identify and convert opportunities into professional services engagements
- Conduct customer needs analysis and prepare professional service scope of work, proposal, and contract documents
- Analytical and innovative – ability to collect data, analyze information and develop feasible recommendations
- Ability to translate technical issues into business benefits and opportunities
- Prepare and deliver reports and presentations
- Independent and self motivated
BCE:WKP #Feature *LI-JW TC:ITN
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Mississauga
Application Deadline: 07/30/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Mississauga