Req Id: 81469
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Position Description:
The Technical Consultant in the Integrated Network Solutions section of Bell Aliant provides the primary technical design support for Data, Voice and IT solutions to the Enterprise account teams. They are the technical specialists for specific enterprise customer technologies such as Routing and Switching, Wireless LAN, Security, Data Center and Unified Communications. The primary responsibility of this role is to provide the technical expertise to plan, design, implement and troubleshoot complex internetworking solutions. The candidate would have expert level knowledge in internetworking solutions (CCSP, CCVP, CCNP) & hands on experience with Cisco UCS, Nexus, VMware, QoS, Networking Protocols, WLAN/LAN and Firewalls.
As the prime internetworking designer, the Technical Consultant works with the Customer, the Account Team, the remainder of Enterprise Solution Engineering and Network Operations and is responsible for the integrity and optimization of customer network designs.
Job Duties/Accountabilities:
The prime responsibilities in this role are:
- Planning, design and implementation of specific Cisco technical solutions for Bell Aliant customers under Professional Service engagements
- Maintain a deep understanding of technology vendors solutions such as Cisco and Juniper
- Remain current with new products and technologies in specific areas as dictated by marketing and by customer demands.
- Perform a senior trusted advisor role within the customer organizations to review new installations and changes to services and infrastructures, ensuring from a network perspective all issues are taken into consideration with respect to standards, technology and the overall solutions.
- Understand Bell Aliant products and services, in their specialty, and incorporate them into customer solutions.
- Engage other Bell Aliant resources as required in customer-specific technology adoption.
- Provide Post-Sales and Operations support (Tier 4) for customer specific networks and technologies.
- Participate in the development of customer quotations and proposals by assessing customer requirements and designing solutions with Bell Aliant products and services.
- Perform customer network assessments and audits and create associated documentation.
- Enhance technical knowledge transfer to the customer through one on one interaction and technical presentations.
- Provide advice, direction and guidance to customers and internal stakeholders on design related activities and technology selection.
- Influence product and service enhancements and developments.
- Participate in metric management (tracking workflow progress, professional services targets, profitability, etc).
- Assist with the management and support of specific vendor relationships.
Critical Qualifications/Competencies:
- Ideally the candidate is a Professional Engineer or has a Computer Science degree complemented with industry certifications such as Cisco CCSP, CCVP, CCNP and Juniper
- 5 - 8 years experience in the telecommunications/information technology industry
- CCSP, CCVP, CCNP or equivalent level certification and expertise gained from experience.
- Ability to plan, design, implement and troubleshoot various networking technologies and capable of deploying complex Cisco /Juniper solutions.
- Advanced troubleshooting skills and experience in resolving complex network and Unified Communication issues
- Excellent interpersonal, communication skills and technical writing skills.
- Ability to interact effectively with both technical and non-technical personnel & customers
- Must have excellent customer skills
- Experience in providing leadership and training to other team members /customers
- Provide pre-sales support and assist in the development of proposals
- Possesses a deep understanding of specific vendor options and configurations and is current on product and service offerings ( Cisco and Juniper)
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Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : New Brunswick : Fredericton || Canada : New Brunswick : Moncton || Canada : New Brunswick : Saint John || Canada : Nova Scotia : Halifax
Application Deadline: 07/27/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, NB, Saint John