Req Id: 86770
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Information Technology team develops and maintains Bell’s internal systems and applications while also developing integrated technology solutions for customers across all lines of business.
The team manages Bell’s IT Infrastructure and the service availability of over 700 applications, including mission critical billing and service systems. The IT delivery teams drive the IT Work Program with over 60% of IT capital invested in initiatives that support business unit priorities and Bell’s strategic imperatives.
Responsibilities:
- Answers telephone and email support requests.
- Assumes responsibility for tasks assigned to them and ensures proper technical solutions have been applied.
- Participates in system maintenance, upgrades, etc..
- Participate in computer moves
- Prepares computers for new and existing staff members.
- Installs / upgrades business applications.
- Supports remote access (Citrix, Cicso VPN, WAN) to business applications.
- Work with users and other technical personnel to resolve problems
- Experience with mobile devices and (EMM McAfee/BES)
- Experience using SCCM (remote control console)
- Experience with Exchange Management Console – (2010)
Qualifications:
- Minimum of 2 years experience with:
- Troubleshooting IT issues.
- Windows 7 and XP workstations.
- MS Office 2007, 2010
- Knowledge of network technologies (TCP/IP VPN, DHCP)
- Knowledge of Business apps (Reppak, IBMS, Borealis, InfoSys, MicroBBM)
- Strong communication skills and ability to work well under pressure.
- Diploma or Degree in Computer Studies or related field an asset.
- Bell Media is dedicated to equity in the workplace.
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Non Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 07/31/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Toronto