Req Id: 87871
Come work for a company that loves you. At Virgin Mobile, we don’t have “customers”, we have Members. And Members get access to exclusive music events, VIP treatment, and killer music, entertainment, fashion and travel deals from the world’s must-have brands. From our Members to everyone that works here, we’re part of something special. Virgin Mobile has attracted more than 18 million Members worldwide. If you think you’ve got what it takes to join us and make Virgin Mobile even more awesome, then read on, my friend, and let’s spread the awesomeness around. Get personal with Virgin Mobile Canada on Facebook and Twitter.
What's the Gig?
The Regional Manager will play an integral and influential role in Virgin's Corporate Retail strategy. The Regional Manager is responsible for overseeing, daily operations, personnel and operational functions in the store to ensure staff and member satisfaction, maximum productivity and profitability, and compliance with Virgin Mobile procedures.
The really important stuff:
- The Regional Manager will be responsible for driving the financial success of the Virgin Corporate Stores in his or her Region on both revenue and expenses.
- Continuous improvement in all areas of the Regional's operations
- Driving the implementation of company programs
- Motivating and supporting the store management team
- Build the Virgin Corporate Stores team; identify and hire superstar employees; provide store managers with employee management training and coaching
- Use deep understanding of retail sector and local market to identify key business indicators within the Regional to identify opportunities for improvement
- Monitors and manages Region-wide management staffing levels
- Solicits member feedback to understand member needs and stays informed about competitive activity
- Providing store managers with coaching, feedback, and developmental opportunities and building effective teams
- Develops and maintains positive relationships with employees in the Region
- Ensures managers understand and adhere to legal and operational compliance requirements.
The must haves:
- 3 - 5 years progressively responsible retail management experience with a multi-location operation
- Proven financial analysis skills
- Experience in a complex, fast-paced environment
- Ability to coach and mentor employees and managers
- Excellent written and verbal communication skills
- Completed High School Diploma or equivalent
What else are we looking for from you?
- Previous experience in telecommunication
- Exceptional organizational and planning skills
- Strong operational skills in a customer-service environment
- Ability to build relationships
BCE:WKP
BCE:CB
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Alberta : Edmonton
Application Deadline: 2015-08-09
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Virgin Mobile is committed to fostering an inclusive, equitable, and accessible environment where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, AB, Edmonton