Career Opportunities: ENI 810 Manager, Project Manager (29189)
Req ID 29189 - Posted 12/16/2013 - Posting Location (1) - Job Province / State (1) - Job City (67) - Field Services - Bell Corporate
Expertech Network Installation is a major network infrastructure service provider for the wireline and wireless broadband technology market and employs over 1,600 experts: managers, technicians and administrative staff in Quebec and Ontario.
The Expertech team is responsible for provisioning Bell Canada’s network, ensuring the job is completed on time, within budget, and to the customer’s quality standards. Expertech is Bell’s single point of contact in meeting their customer provisioning service needs while adding value through an experienced and dedicated workforce.
Expertech’s highly skilled professional and technical staff, combined with the constant drive to innovate and improve our processes, enables Expertech to present superior solutions to Bell and Bell Aliant customers.
PURPOSE AND SCOPE ACCOUNTABILITIES
Serve as a focal point for all aspects of project(s) including initiation, planning, organization & scheduling, execution, control and closing. Management is required in the areas of integration, scope, time, revenue & expense budget, quality, human resources, communications, risk management, and procurement. May utilize expertise to lead staff and resolve various issues with customer(s) (internal and external) to ensure project goals, expectations, and contractual agreements are met. Typically individuals matched to this job family are working towards or have achieved project management certification
MAJOR ACCOUNTABILITIES
Duties and responsibilities may include but are not limited to:
Initiates, leads and manages projects and seeks out industry trends and organization knowledge to understand alternative
approaches / solutions.
Recommends best solutions based on understanding of business issues.
Facilitates joint planning sessions; develops project plans, schedules & cost forecasts, documents estimating assumptions; anticipates and tracks operational and tactical risks, refines plans and manages performance against them.
Applies program decision framework (who does what; how to communicate), identifies resources & skills required; provide
coaching and leadership contributing to ongoing improvement.
Manages project scope/requirements changes, including deadlines/milestones, impact on budget and risk.
Ensures that quality standards are met and oversees the execution/production of project deliverables and management documents. Conducts regular field / site visits (with employees and contractors) to ensure productivity, quality, safety, and design that comply with specifications.
Identifies project resource and equipment needs and secures them as required.
Utilize project management methodologies, and provide an appropriate level of documentation that is consistent and reusable.
Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholders and escalates to appropriate level where required.
Assesses ambiguous situations, manages communications with status reports & provides clarity to team and stakeholders as required and manages project closure initiatives.
Embody the corporate success profile – Be the customer, Get it done, Succeed as a team, Communicate Effectively, Join in, Make Change Happen, Raise Your Game, Think Critically, Influence and Engage, and Know the Business.
Demonstrates Confidence in Self and Others, Listens Actively and Speaks Plainly, and Readily. Accepts Accountability & provides
superior client experience and strengthens relationship with business partner.
Supports clients through all phases of implementation from the initial definition of requirements, data mapping and conversion, training and production implementation through to the implementation of production support
This position involves reading and writing reports, proposals, procedures, contracts, and consultation papers.
OBJECTIVES
Health & Safety - Quality – Productivity – Performance – Financial – Managing People – Managing Change
COMMUNICATION AND RELATIONSHIPS
The following communication interaction is required in this job via face to face meetings, e-mail, telephone:
Internal: Regional Managers, Customer Service Centre Staff, All Corporate Divisions
External: Bell Engineers, Bell Aliant, Contract Inspectors, City Officials
REQUIRED QUALIFICATIONS AND EXPERIENCE
Educational Level Required:
University Degree or College diploma in business/technology (focusing on telecommunications) and/or equivalent experience
Specific Experience:
Excellent communication and presentation skills (verbal & written)
Full understanding of organization’s and shareholder’s (Expertech/Bell) product and service offerings
Understanding of financial concepts
Knowledge of Health and Safety practices and legislation
Customer Relationship Management (CRM) skills
TECHNICAL KNOWLEDGE
Computer Knowledge:
Microsoft Office Suite: Word, Excel, Outlook and Access
Business Systems (i.e. SAP)
Presentation (i.e. PowerPoint)
Internet: Email
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Barrie
Canada : Ontario : Belleville
Canada : Ontario : Bradford
Canada : Ontario : Brampton
Canada : Ontario : Brant
Canada : Ontario : Brantford
Canada : Ontario : Brockville
Canada : Ontario : Burlington
Canada : Ontario : Cambridge
Canada : Ontario : Chatham-Kent
Canada : Ontario : Clarence-Rockland
Canada : Ontario : Cornwall
Canada : Ontario : Dryden
Canada : Ontario : Elliot Lake
Canada : Ontario : Etobicoke
Canada : Ontario : Galt
Canada : Ontario : Greater Sudbury
Canada : Ontario : Guelph
Canada : Ontario : Haldimand County
Canada : Ontario : Hamilton
Canada : Ontario : Kawartha Lakes
Canada : Ontario : Kenora
Canada : Ontario : Kingston
Canada : Ontario : Kitchener
Canada : Ontario : Leamington
Canada : Ontario : Lindsay
Canada : Ontario : London
Canada : Ontario : Markham
Canada : Ontario : Milton
Canada : Ontario : Mississauga
Canada : Ontario : Nepean
Canada : Ontario : Newmarket
Canada : Ontario : Niagara Falls
Canada : Ontario : Norfolk County
Canada : Ontario : North Bay
Canada : Ontario : Oakville
Canada : Ontario : Orillia
Canada : Ontario : Oshawa
Canada : Ontario : Ottawa
Canada : Ontario : Owen Sound
Canada : Ontario : Pembroke
Canada : Ontario : Peterborough
Canada : Ontario : Pickering
Canada : Ontario : Port Colborne
Canada : Ontario : Prince Edward County
Canada : Ontario : Quinte West
Canada : Ontario : Richmond Hill
Canada : Ontario : Sarnia
Canada : Ontario : Sault Ste. Marie
Canada : Ontario : Scarborough
Canada : Ontario : St. Catharines
Canada : Ontario : St. Thomas
Canada : Ontario : Stoney Creek
Canada : Ontario : Stratford
Canada : Ontario : Temiskaming Shores
Canada : Ontario : Thornhill
Canada : Ontario : Thorold
Canada : Ontario : Thunder Bay
Canada : Ontario : Timmins
Canada : Ontario : Toronto
Canada : Ontario : Trenton
Canada : Ontario : Vaughan
Canada : Ontario : Waterloo
Canada : Ontario : Welland
Canada : Ontario : Willowdale
Canada : Ontario : Windsor
Canada : Ontario : Woodstock
Application Deadline: 01/10/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Please note that the only information related to Performance Management Process (PMP) that should be included on your resume or cover letter is your current rating (Exceeds, Meets etc.). A more detailed copy of your PMP may be requested at a later date.
Expertech has a diverse workforce and is an equal opportunity employer.
Created: Canada, Ontario, Etobicoke
Req ID 29189 - Posted 12/16/2013 - Posting Location (1) - Job Province / State (1) - Job City (67) - Field Services - Bell Corporate
Expertech Network Installation is a major network infrastructure service provider for the wireline and wireless broadband technology market and employs over 1,600 experts: managers, technicians and administrative staff in Quebec and Ontario.
The Expertech team is responsible for provisioning Bell Canada’s network, ensuring the job is completed on time, within budget, and to the customer’s quality standards. Expertech is Bell’s single point of contact in meeting their customer provisioning service needs while adding value through an experienced and dedicated workforce.
Expertech’s highly skilled professional and technical staff, combined with the constant drive to innovate and improve our processes, enables Expertech to present superior solutions to Bell and Bell Aliant customers.
PURPOSE AND SCOPE ACCOUNTABILITIES
Serve as a focal point for all aspects of project(s) including initiation, planning, organization & scheduling, execution, control and closing. Management is required in the areas of integration, scope, time, revenue & expense budget, quality, human resources, communications, risk management, and procurement. May utilize expertise to lead staff and resolve various issues with customer(s) (internal and external) to ensure project goals, expectations, and contractual agreements are met. Typically individuals matched to this job family are working towards or have achieved project management certification
MAJOR ACCOUNTABILITIES
Duties and responsibilities may include but are not limited to:
Initiates, leads and manages projects and seeks out industry trends and organization knowledge to understand alternative
approaches / solutions.
Recommends best solutions based on understanding of business issues.
Facilitates joint planning sessions; develops project plans, schedules & cost forecasts, documents estimating assumptions; anticipates and tracks operational and tactical risks, refines plans and manages performance against them.
Applies program decision framework (who does what; how to communicate), identifies resources & skills required; provide
coaching and leadership contributing to ongoing improvement.
Manages project scope/requirements changes, including deadlines/milestones, impact on budget and risk.
Ensures that quality standards are met and oversees the execution/production of project deliverables and management documents. Conducts regular field / site visits (with employees and contractors) to ensure productivity, quality, safety, and design that comply with specifications.
Identifies project resource and equipment needs and secures them as required.
Utilize project management methodologies, and provide an appropriate level of documentation that is consistent and reusable.
Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholders and escalates to appropriate level where required.
Assesses ambiguous situations, manages communications with status reports & provides clarity to team and stakeholders as required and manages project closure initiatives.
Embody the corporate success profile – Be the customer, Get it done, Succeed as a team, Communicate Effectively, Join in, Make Change Happen, Raise Your Game, Think Critically, Influence and Engage, and Know the Business.
Demonstrates Confidence in Self and Others, Listens Actively and Speaks Plainly, and Readily. Accepts Accountability & provides
superior client experience and strengthens relationship with business partner.
Supports clients through all phases of implementation from the initial definition of requirements, data mapping and conversion, training and production implementation through to the implementation of production support
This position involves reading and writing reports, proposals, procedures, contracts, and consultation papers.
OBJECTIVES
Health & Safety - Quality – Productivity – Performance – Financial – Managing People – Managing Change
COMMUNICATION AND RELATIONSHIPS
The following communication interaction is required in this job via face to face meetings, e-mail, telephone:
Internal: Regional Managers, Customer Service Centre Staff, All Corporate Divisions
External: Bell Engineers, Bell Aliant, Contract Inspectors, City Officials
REQUIRED QUALIFICATIONS AND EXPERIENCE
Educational Level Required:
University Degree or College diploma in business/technology (focusing on telecommunications) and/or equivalent experience
Specific Experience:
Excellent communication and presentation skills (verbal & written)
Full understanding of organization’s and shareholder’s (Expertech/Bell) product and service offerings
Understanding of financial concepts
Knowledge of Health and Safety practices and legislation
Customer Relationship Management (CRM) skills
TECHNICAL KNOWLEDGE
Computer Knowledge:
Microsoft Office Suite: Word, Excel, Outlook and Access
Business Systems (i.e. SAP)
Presentation (i.e. PowerPoint)
Internet: Email
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Barrie
Canada : Ontario : Belleville
Canada : Ontario : Bradford
Canada : Ontario : Brampton
Canada : Ontario : Brant
Canada : Ontario : Brantford
Canada : Ontario : Brockville
Canada : Ontario : Burlington
Canada : Ontario : Cambridge
Canada : Ontario : Chatham-Kent
Canada : Ontario : Clarence-Rockland
Canada : Ontario : Cornwall
Canada : Ontario : Dryden
Canada : Ontario : Elliot Lake
Canada : Ontario : Etobicoke
Canada : Ontario : Galt
Canada : Ontario : Greater Sudbury
Canada : Ontario : Guelph
Canada : Ontario : Haldimand County
Canada : Ontario : Hamilton
Canada : Ontario : Kawartha Lakes
Canada : Ontario : Kenora
Canada : Ontario : Kingston
Canada : Ontario : Kitchener
Canada : Ontario : Leamington
Canada : Ontario : Lindsay
Canada : Ontario : London
Canada : Ontario : Markham
Canada : Ontario : Milton
Canada : Ontario : Mississauga
Canada : Ontario : Nepean
Canada : Ontario : Newmarket
Canada : Ontario : Niagara Falls
Canada : Ontario : Norfolk County
Canada : Ontario : North Bay
Canada : Ontario : Oakville
Canada : Ontario : Orillia
Canada : Ontario : Oshawa
Canada : Ontario : Ottawa
Canada : Ontario : Owen Sound
Canada : Ontario : Pembroke
Canada : Ontario : Peterborough
Canada : Ontario : Pickering
Canada : Ontario : Port Colborne
Canada : Ontario : Prince Edward County
Canada : Ontario : Quinte West
Canada : Ontario : Richmond Hill
Canada : Ontario : Sarnia
Canada : Ontario : Sault Ste. Marie
Canada : Ontario : Scarborough
Canada : Ontario : St. Catharines
Canada : Ontario : St. Thomas
Canada : Ontario : Stoney Creek
Canada : Ontario : Stratford
Canada : Ontario : Temiskaming Shores
Canada : Ontario : Thornhill
Canada : Ontario : Thorold
Canada : Ontario : Thunder Bay
Canada : Ontario : Timmins
Canada : Ontario : Toronto
Canada : Ontario : Trenton
Canada : Ontario : Vaughan
Canada : Ontario : Waterloo
Canada : Ontario : Welland
Canada : Ontario : Willowdale
Canada : Ontario : Windsor
Canada : Ontario : Woodstock
Application Deadline: 01/10/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Please note that the only information related to Performance Management Process (PMP) that should be included on your resume or cover letter is your current rating (Exceeds, Meets etc.). A more detailed copy of your PMP may be requested at a later date.
Expertech has a diverse workforce and is an equal opportunity employer.
Created: Canada, Ontario, Etobicoke