Career Opportunities: Senior Operational Architect, Managed Services (55481)
Req ID 55481 - Posted 08/29/2014 - Posting Location (1) - Job Province / State (2) - Job City (2) - Engineering & Network - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Reporting to the Senior Manager, the incumbent of this position is responsible for the operational architecture to manage Security / LAN / WAN solutions meeting needs of large business customers. As part of the Managed Services, this position represents a great technical leadership opportunity and is a key factor for the success of the Managed Services (MS) portfolio. Technical link between Operations and Architecture and Engineering.
Key Responsibilities
* Governance/Architecture.
* documentation of MS business rules and technical specifications.
* fault management architecture, including health and performance indicator thresholding.
* Cisco IPSLA architecture for capacity & performance & SLA reporting.
* SLA reporting architecture.
* Capacity & performance reporting architecture.
* Leads operations activities with Contractor during establishment of operational business rules and technical specifications.
* Responsible of operational business rules and technical specification transition and training to Bell Operations.
* Technical Operational Authority.
* Lead the technical virtual team assigned to a client/project.
* Overlook all IT projects and provide direction/recommendations.
* Lead the delivery of large and complex projects.
* Operational reference for the account.
* Validate delivery strategy of complex projects.
* Participate in resolution of architecture related problems.
* Overlook the evolution of scope during delivery and adapt the strategy.
* Design networking solutions based on business needs. Produce drawings and specifications for achievement of tasks related to the selected solutions.
* Writes, participates or coordinates, the writing of service offers with a view to ensuring the quality of the documents produced and an acceptable timeframe that satisfies the technical and legal requirements between the customer and Bell.
* Produce plans for new solution introduction and tests when required.
* Recommend upgrades, improvements or operational changes in order to maintain network infrastructure operable and effective.
* Produce and draft technical reports on request for the client or management.
Critical Competencies:
* Bachelors Degree in Engineering with major in Telecommunications.
* Computer Sciences or equivalent; or equivalent experience.
* Minimum of ten (10) years experience in the field of telecommunications.
* Knowledge mostly onProduction scheduling/monitoring; System / Performance / Network monitoring; Event management, SLA, SLO.
* Knowledge on IT Security and LAN / WAN networks, IP VPN (MPLS) service, wireless technology (WLAN).
BCE:WKP #Feature *LI-SH
REF2500
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Ontario : Ottawa
Canada : Quebec : Montreal
Application Deadline: 09/14/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Ottawa
Req ID 55481 - Posted 08/29/2014 - Posting Location (1) - Job Province / State (2) - Job City (2) - Engineering & Network - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Reporting to the Senior Manager, the incumbent of this position is responsible for the operational architecture to manage Security / LAN / WAN solutions meeting needs of large business customers. As part of the Managed Services, this position represents a great technical leadership opportunity and is a key factor for the success of the Managed Services (MS) portfolio. Technical link between Operations and Architecture and Engineering.
Key Responsibilities
* Governance/Architecture.
* documentation of MS business rules and technical specifications.
* fault management architecture, including health and performance indicator thresholding.
* Cisco IPSLA architecture for capacity & performance & SLA reporting.
* SLA reporting architecture.
* Capacity & performance reporting architecture.
* Leads operations activities with Contractor during establishment of operational business rules and technical specifications.
* Responsible of operational business rules and technical specification transition and training to Bell Operations.
* Technical Operational Authority.
* Lead the technical virtual team assigned to a client/project.
* Overlook all IT projects and provide direction/recommendations.
* Lead the delivery of large and complex projects.
* Operational reference for the account.
* Validate delivery strategy of complex projects.
* Participate in resolution of architecture related problems.
* Overlook the evolution of scope during delivery and adapt the strategy.
* Design networking solutions based on business needs. Produce drawings and specifications for achievement of tasks related to the selected solutions.
* Writes, participates or coordinates, the writing of service offers with a view to ensuring the quality of the documents produced and an acceptable timeframe that satisfies the technical and legal requirements between the customer and Bell.
* Produce plans for new solution introduction and tests when required.
* Recommend upgrades, improvements or operational changes in order to maintain network infrastructure operable and effective.
* Produce and draft technical reports on request for the client or management.
Critical Competencies:
* Bachelors Degree in Engineering with major in Telecommunications.
* Computer Sciences or equivalent; or equivalent experience.
* Minimum of ten (10) years experience in the field of telecommunications.
* Knowledge mostly onProduction scheduling/monitoring; System / Performance / Network monitoring; Event management, SLA, SLO.
* Knowledge on IT Security and LAN / WAN networks, IP VPN (MPLS) service, wireless technology (WLAN).
BCE:WKP #Feature *LI-SH
REF2500
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Ontario : Ottawa
Canada : Quebec : Montreal
Application Deadline: 09/14/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Ottawa