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Business Analyst (Montreal, QC, CA)

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Career Opportunities: Business Analyst (55613)
Req ID 55613 - Posted 09/11/2014 - Posting Location (1) - Job Province / State (2) - Job City (3) - Planning & Analysis - Bell Corporate


Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.

The Role:

In this role you will be responsible for representing the Bell Business Market on various workflow processes, process improvements, productivity enhancements and new product introductions that will help drive growth.

Accountabilities include:

* Represent Sales organization (Medium and Large enterprises, Aliant, External Sales Channel and West)
* Lead process design and documentation for process, product or marketing project implementation
* Analyzing and validating the impacts of system, functional or process changes.
* Provide input to, and collaborate with, business planners on financial and productivity benefits and business case development
* Lead sessions with partners to facilitate project status reviews and governance
* Collaborate with Bell IT partners to facilitate and elicit project requirements and scope definition
* Identify, prioritize and manage ongoing operational issues and key deliverables
* Subject Matter Expert and key point of contact to provide advice and counsel on operational impacts as they relate to the project.
* Lead project components such as, business process and change management documentation, communication plans, action registers and logs
* Define user testing, satisfaction and support the user acceptance testing process

Critical Qualifications/Competencies:

* Proven business analysis
* Developed experience in creating process mapping skills/ workflow charting
* Excellent analytical, presentation and communication skills (clear, precise verbal and written skills)
* Ability to define conceptual solutions by documenting current and future mode of operations.
* Ability to define business requirements that describe the solution and mode of operations.
* Knowledge of one of the following environments:
* IP Broadband including IPACT and EOM
* Managed Services
* Strong aptitude to recognize opportunities for improvement and take appropriate action
* Have the ability to influence and gain stakeholder alignment
* Strong influencing, negotiation and risk management skills
* Flexible to work under pressure and meet deadlines, displays high sense of urgency
* Have effective project management skills
* Have the ability to time manage / prioritize work under aggressive timeline
* Bilingualism

Preferred Qualifications/Competencies:

* BA experience
* BA Certification
* University or college degree
* Previous exposure and understanding of Business Systems and Architecture
* Strong understanding and experience with change management principles
* 1-2 years relevant job experience

Additional Information:


Position Type:
Management
Position Level:
CP2
Job Location: Canada : Ontario : Ottawa
Canada : Ontario : Toronto
Canada : Quebec : Montreal
Application Deadline: 09/26/2014

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, Quebec, Montreal

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