Career Opportunities: Analyst, Security Operations (58619)
Req ID 58619 - Posted 11/03/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Information Technology - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Position Description:
The Security Operations Analyst works within a protected Security Operations Centre (SOC) in downtown Ottawa. The Security Operations Analyst is one of several Level 3 operations and incident responders who work on rotating shifts to respond to security alerts and notifications throughout the 24x7x365 operations. The Security Operations Analyst also performs hands-on device management, configuration changes and troubleshooting for security devices such as firewalls, VPN devices, host intrusion prevention appliances, anti-virus, and anti-spam appliances, and data loss prevention appliances for a diverse client base. The incumbent must be able to quickly understand the diverse managed security services that the Bell Business Markets offers to its client base and must be able to differentiate and respond to the unique operational and contractual performance requirements of each individual client. The Security Operations Analyst must have a comprehensive knowledge of both technical and operational network security best practices and significant hands-on experience in a wide variety of technology platforms and security services that the Security Operations Centre (SOC) supports. The Security Operations Analyst must be able to identify and compare technological capabilities that are required to support a particular security service, and identify technological gaps where more development is needed. A high level of customer interaction is expected of the Security Operations Analyst, therefore top-notch communications skills (both verbal and written) is essential.
Job Duties/Accountabilities:
The successful candidate will be accountable for the following:
* Monitors, reviews, and interprets security alerts and notifications and provides initial response, analysis, and incident management in support of Bell managed customers
* Works rotating shifts to cover 24x7x365 operations
* Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate
* Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identity and access programs, data loss prevention systems, anti-virus, and anti-spam systems
* Configures and maintains security devices and appliances as well as provides general knowledge and recommendations for security best practices to clients, as required
* Adheres to strict security and associated authentication protocols when dealing with all levels of client requests
Critical Qualifications/Competencies:
* Completion of University or College program in Computer Network Systems and 5 years of equivalent industry experience in the information systems field
* Knowledge of security operational policies, procedures, and techniques
* Knowledge and understanding to interpret SIEM alerts and supporting technologies
* Understanding of mitigation safeguards and responses at the systems, network, and application level (VPN, Firewalls, Intrusion Detection, server hardening, SSO, encryption technologies)
* Demonstrated experience troubleshooting security solutions including authentication, authorization, encryption, and audit capabilities as part of an overall system design
* Ability to translate complex and ambiguous problems into actionable components and lead less experienced analysts through a solution
* Excellent communication, presentation, and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents
* Network certifications related to McAfee, Cisco, Fortinet, and ArcSight technologies would be highly desirable
* Must have working knowledge in risk assessment methods as it relates to vulnerability management
* Understanding of PCI, ISO 27001, ITIL, and/or other compliance frameworks would be an asset
* Security designation such as CISSP would be an asset
* A SECRET Security Clearance is required
* Bilingual is not essential, but desirable
BCE:WKP #Feature *LI-JW TC:ITN
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Ottawa
Application Deadline: 11/24/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Ottawa
Req ID 58619 - Posted 11/03/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Information Technology - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Position Description:
The Security Operations Analyst works within a protected Security Operations Centre (SOC) in downtown Ottawa. The Security Operations Analyst is one of several Level 3 operations and incident responders who work on rotating shifts to respond to security alerts and notifications throughout the 24x7x365 operations. The Security Operations Analyst also performs hands-on device management, configuration changes and troubleshooting for security devices such as firewalls, VPN devices, host intrusion prevention appliances, anti-virus, and anti-spam appliances, and data loss prevention appliances for a diverse client base. The incumbent must be able to quickly understand the diverse managed security services that the Bell Business Markets offers to its client base and must be able to differentiate and respond to the unique operational and contractual performance requirements of each individual client. The Security Operations Analyst must have a comprehensive knowledge of both technical and operational network security best practices and significant hands-on experience in a wide variety of technology platforms and security services that the Security Operations Centre (SOC) supports. The Security Operations Analyst must be able to identify and compare technological capabilities that are required to support a particular security service, and identify technological gaps where more development is needed. A high level of customer interaction is expected of the Security Operations Analyst, therefore top-notch communications skills (both verbal and written) is essential.
Job Duties/Accountabilities:
The successful candidate will be accountable for the following:
* Monitors, reviews, and interprets security alerts and notifications and provides initial response, analysis, and incident management in support of Bell managed customers
* Works rotating shifts to cover 24x7x365 operations
* Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate
* Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identity and access programs, data loss prevention systems, anti-virus, and anti-spam systems
* Configures and maintains security devices and appliances as well as provides general knowledge and recommendations for security best practices to clients, as required
* Adheres to strict security and associated authentication protocols when dealing with all levels of client requests
Critical Qualifications/Competencies:
* Completion of University or College program in Computer Network Systems and 5 years of equivalent industry experience in the information systems field
* Knowledge of security operational policies, procedures, and techniques
* Knowledge and understanding to interpret SIEM alerts and supporting technologies
* Understanding of mitigation safeguards and responses at the systems, network, and application level (VPN, Firewalls, Intrusion Detection, server hardening, SSO, encryption technologies)
* Demonstrated experience troubleshooting security solutions including authentication, authorization, encryption, and audit capabilities as part of an overall system design
* Ability to translate complex and ambiguous problems into actionable components and lead less experienced analysts through a solution
* Excellent communication, presentation, and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents
* Network certifications related to McAfee, Cisco, Fortinet, and ArcSight technologies would be highly desirable
* Must have working knowledge in risk assessment methods as it relates to vulnerability management
* Understanding of PCI, ISO 27001, ITIL, and/or other compliance frameworks would be an asset
* Security designation such as CISSP would be an asset
* A SECRET Security Clearance is required
* Bilingual is not essential, but desirable
BCE:WKP #Feature *LI-JW TC:ITN
Additional Information:
Position Type: Management
Position Level: CP2
Job Location: Canada : Ontario : Ottawa
Application Deadline: 11/24/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Ontario, Ottawa