Career Opportunities: BRS Retail Sales, In-Store Training & Support (59856)
Req ID 59856 - Posted 11/21/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Administrative & Operations - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
Are you a highly independent person?
Are you always looking for ways to get other people excited?
Are you at your very best when the game is on the line?
If your answer to those questions is an enthusiastic “yes!” then you may be the person we’re looking for to join our dynamic team as a BRS Retail Sales, In-Store Training & Support.
Job duties / Accountabilities:
The successful candidate will be responsible and accountable for the following:
- Maintaining high in-store execution standards
- Training, educating and coaching all store personnel on Bell residential products and selling solutions
- Liaise with various internal project teams to obtain project information in order to train and execute in the retail channel
- Lead train the trainer sessions (i.e. communication of offers, price changes, new products, etc.). Conducted via Face-to-face and conference calls
- Liaise with BRS Retail team to oversee the design portion for new offers and training manuals
- Lead In-store coaching sessions and In-Store Meetings
- Provide daily and weekly updates on session covered including feedback and any action items
- Ensure store merchandising compliance
- Provide sales support by following-up in a timely manner to ensure store maximizes activation opportunities
- Solidify Bell relationship with our Retail partners and take initiative to exceed expectations
- Ensure client conflict, objections and concerns are resolved
- Act as a BRS ambassador by professionally representing the organization in accordance with the Bell value standards
Essential skills / Competencies:
The successful candidate must have:
- Strong leadership, training and coaching skills
- The ability to effectively handle multiple, high priority tasks, at the same time
- Strong and confident independent thinker
- Exceptional communication skills, both written and verbal
- Exceptional time management skills
- Exceptional project management and organizational skills
- Demonstrated ability to develop an environment which inspires employee involvement and teamwork
- PC Proficient – MS Office, Windows environment
- Valid Driver’s License and their own Vehicle
Preferred skills / Competencies:
- Previous management experience
- Strong interpersonal skills – someone who enjoys having fun in a fast paced and dynamic environment
- Strong knowledge of Bell’s ordering, installation and billing systems and processes
- Bilingual in English and French (For Quebec Position)
Working Conditions:
* The job requires employees that are flexible in hours of operation and are willing to put the time into the job to provide our customers with top quality of service
* 12 month contract
BCE:WKP
Additional Information:
Position Type: Contractor
Position Level: Contractor
Job Location: Canada : Quebec : Laval
Application Deadline: 12/08/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Quebec, Laval
Req ID 59856 - Posted 11/21/2014 - Posting Location (1) - Job Province / State (1) - Job City (1) - Administrative & Operations - Bell Corporate
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
Are you a highly independent person?
Are you always looking for ways to get other people excited?
Are you at your very best when the game is on the line?
If your answer to those questions is an enthusiastic “yes!” then you may be the person we’re looking for to join our dynamic team as a BRS Retail Sales, In-Store Training & Support.
Job duties / Accountabilities:
The successful candidate will be responsible and accountable for the following:
- Maintaining high in-store execution standards
- Training, educating and coaching all store personnel on Bell residential products and selling solutions
- Liaise with various internal project teams to obtain project information in order to train and execute in the retail channel
- Lead train the trainer sessions (i.e. communication of offers, price changes, new products, etc.). Conducted via Face-to-face and conference calls
- Liaise with BRS Retail team to oversee the design portion for new offers and training manuals
- Lead In-store coaching sessions and In-Store Meetings
- Provide daily and weekly updates on session covered including feedback and any action items
- Ensure store merchandising compliance
- Provide sales support by following-up in a timely manner to ensure store maximizes activation opportunities
- Solidify Bell relationship with our Retail partners and take initiative to exceed expectations
- Ensure client conflict, objections and concerns are resolved
- Act as a BRS ambassador by professionally representing the organization in accordance with the Bell value standards
Essential skills / Competencies:
The successful candidate must have:
- Strong leadership, training and coaching skills
- The ability to effectively handle multiple, high priority tasks, at the same time
- Strong and confident independent thinker
- Exceptional communication skills, both written and verbal
- Exceptional time management skills
- Exceptional project management and organizational skills
- Demonstrated ability to develop an environment which inspires employee involvement and teamwork
- PC Proficient – MS Office, Windows environment
- Valid Driver’s License and their own Vehicle
Preferred skills / Competencies:
- Previous management experience
- Strong interpersonal skills – someone who enjoys having fun in a fast paced and dynamic environment
- Strong knowledge of Bell’s ordering, installation and billing systems and processes
- Bilingual in English and French (For Quebec Position)
Working Conditions:
* The job requires employees that are flexible in hours of operation and are willing to put the time into the job to provide our customers with top quality of service
* 12 month contract
BCE:WKP
Additional Information:
Position Type: Contractor
Position Level: Contractor
Job Location: Canada : Quebec : Laval
Application Deadline: 12/08/2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, Quebec, Laval