Req Id: 63331
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
This role is for Télébec internal Teamsters Technicians applicants only. External applicants will not be considered.
Job summary
The incumbent works as a specialized analyst and oversees the proper functioning of the data equipment and security for our major customers while providing technical support to salespeople, technicians and suppliers.
Duties:
- Analyze, diagnose, intervene and take action to solve any problem arising with the company’s data and security networks, systems or equipment sold by Télébec.
- Act as technical support for major customers, salespeople, technicians and any other department, if required, during installations, outages, restoration or activations.
- Help with, prepare and program, as needed, various equipment during activation. Use various tools such as IPACT, NOC, Remedy, GMS, etc.
- Work on upgrading equipment or migrating to new technology.
- Conduct technical tests on new products and services. Issue recommendations and comparative reports as needed.
- Design and develop new solutions after upgrades to various applications and projects.
- Be available to work flexible schedules
- Perform any related tasks, as required.
Incumbent profile
Education: DCS in electronics (telecommunications and/or computer systems option), or equivalent
Knowledge:
- Knowledge of data transmission equipment, optical transmission systems and firewalls
- Extensive knowledge of networking
- In-depth knowledge of data transmission, networking and firewalls
- Good knowledge of programming and languages
- Knowledge of the Microsoft Office suite
- Bilingualism (an asset)
Competencies/behaviours:
- Analytical/research skills within a technical/computerized framework
- Communication and problem-solving skills
- Ability to learn new processes and techniques related to the position
- Problem-solving skills
- Ability to adapt in a constantly changing environment
- Strong initiative
- Strong team player
- Solid planning and organizational skills
BCE:WKP #Feature
Additional Information:
Position Title: Senior Control Centre Technician
Location: Val-d'Or QC
Status: Regular Full Time
Salary class: Class 1A
Number of Positions: 1
Posting Date: December 16 2014
Closing Date: December 22 2014
Candidate Required: December 2014
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Val-d'Or