Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
This role is for Télébec internal Unifor Clerical and associated applicants only. External applicants will not be considered.
Job summary
The incumbent responds to internal and external clients for data transmission services (network and data circuit). The individual analyzes, designs and responds to requests and works with various databases such as GATT, DLM, L2M, etc.
Duties:
- Handle pre-sales requests. Validate feasibility using various tools and respond to requests within deadlines. Ensure the availability of requested services depending on the territory.
- For IPVPN services, use IPACT to respond to requests. Once completed, use the tool to close the task.
- Orders: design the 879 using various tools (including DLM) within the requested deadlines (ERD), and once complete, put it in distribution.
- Projects: work with other departments that are involved.
- Handle various requests and network change requests to be processed.
- Layer 2 services: define the logical circuits in the L2M tool.
- As required, provide the equipment and order the various form-factor pluggables.
- Perform compilations for the monthly report.
- Perform other related tasks, as required.
Minimum requirements
Education: Work experience in telecommunications or DCS in electronics (telecommunications option)
Knowledge and expertise:
- Good understanding of data transmission equipment and elements of IP, MPLS, LAN extension networks and analog circuits
- Knowledge of tools and databases such as GDL, L2M, IPACT
- Good knowledge of data transmission (DATA) and equipment used
- Knowledge of the Microsoft Office suite
Incumbent profile
Competencies/behaviours:
- Strong customer focus
- High level of professionalism
- Quick learner and very adaptable
- Strong initiative and team spirit
- Strong planning and organizational skills
BCE:WKP #Feature
Additional Information:
Job Title: Associate, Special Services Design
Job Location: Val-d'Or, QC
Job Status: Regular Full Time
Salary Group: 9
Number of Positions: 1
Date Posted: December 16, 2014
Date Closed: December 22, 2014
Candidate Required: To Be Determined
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Val-d'Or