Expertech Network Installation is a major network infrastructure service provider for the wireline and wireless broadband technology market and employs over 1,600 experts: managers, technicians and administrative staff in Quebec and Ontario.
The Expertech team is responsible for provisioning Bell Canada’s network, ensuring the job is completed on time, within budget, and to the customer’s quality standards. Expertech is Bell’s single point of contact in meeting their customer provisioning service needs while adding value through an experienced and dedicated workforce.
Expertech’s highly skilled professional and technical staff, combined with the constant drive to innovate and improve our processes, enables Expertech to present superior solutions to Bell and Bell Aliant customers.
Purpose
Primarily responsible for administrative support to Managers andor business unit. Deals with enquiries. May be
responsible for a specific administrative function (e.g. coordinating vehicles for their region, sorting and distribute incoming
mail, providing receptionist support, tracking projects andor providing support for timesheets).
Tasks and Outputs
This position’s major tasks and key outputs are as follows:
- May update job logs and status of the job and investigate material status (has it been ordered) to ensure that the job is on schedule.
- May input time sheets into SAP to create accurate paycheques for technicians.
- May transfer vehicles before cut off date to ensure correct billings.
- May sort and distribute incoming mail to employees in the office location.
- May use ISO forms, produce completion reports (jobs that are done)
- May verify correct subcontract invoices to ensure revenue.
- May send via email specifications to job coordinators, project management associates, quoters in Expertech
- May perform data processing of quotes to produce an offer of service.
- Performs related duties as assigned.
Education/Experience
The minimum education level that is required in order to start working in this position is the Ontario Secondary School
Diploma (OSSD) in Ontario, the Quebec Secondary V Leaving Certificate in Quebec, or equivalent work experience.
Computer Skills
- This position requires accessing and inputting and typically requires analyzing with computers or word processors.
- This position requires basic skills in Excel and Outlook. May require intermediate skills in PowerPoint. May require basic skills in SAP, Word, Internet Explorer, Access, Alpha 5, SII and/or Tool box 5
BCE:WKP
Additional Information:
Position Type: Union
Position Level: Unifor - Clerical Associate
Job Location: Canada : Ontario : Thunder Bay
Application Deadline: 02/09/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Please note that the only information related to Performance Management Process (PMP) that should be included on your resume or cover letter is your current rating (Exceeds, Meets etc.). A more detailed copy of your PMP may be requested at a later date.
Expertech has a diverse workforce and is an equal opportunity employer.
Created: Canada, ON, Thunder Bay