Req Id: 71936
Bell is a truly Canadian company with a 134-year track record of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
An integral part of our customer service focus, includes contact centres across Canada supporting all of our Bell Mobility and Bell Residential Services customers. Our Customer Operations team is responsible for strategy, design and delivery of core call centre tools and processes, including queue strategy, routing, and call monitoring tools.
Classification Definition
Employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services.
Education
Currently enrolled in either an electrical/electronic engineering technician program or engineering/computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.
Ability Requirements of the Position
Physical
- Climb poles on a daily basis (using ladders, spurs and other tools)
- Good colour vision
- Lift heavy equipment
- Work effectively aloft
Skills/Knowledge
- Communication skills - verbal and written
- Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
- Customer service skills
- Dealing with ambiguity
- Problem solving skills
Other
- Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job
- Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
- Travel using various modes of transportation in all kinds of weather
- Valid Driver's License
BCE: WKP#feature
Additional Information:
Position Type: Union
Job Location: Canada : Nova Scotia : Amherst
Application Deadline: 03/30/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, NS, Amherst