Req Id: 73455
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Using innovative operational theory, tools and techniques, the Field team ensures that the right technician with the right skill set arrives at our residential and business customer’s premises on time, every time. We are committed to ensure that Bell's network, products and services are of the highest standard. The Field Services team thrives on providing installation and repair services for business and residential customers using the latest technology, including Fibre, Optical Ethernet, IPVPN.
Service Support Technician
Classification Definition:
Employees engaged in dispatching the workforce. Performs testing and analysis of telecommunications plant and may provide systems support.
Ability Requirements of the Position:
Education:
- Currently enrolled in either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree program in engineering, computers or other relevant field
Physical:
- Sitting for long periods of time, wearing a headset, working with a computer and using a 10-button telephone set, simultaneously
Skills/Knowledge:
- Analytical skills
- Communications skills - verbal and written
- Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
- Customer service skills
- Dealing with ambiguity
- Interpersonal skills
- Keyboarding skills
- Multi-task skills (i.e. think/listen/type and think/talk/type)
- Planning and organizing skills
- Troubleshooting and resolution skills
Other:
- Keyboarding assessment may be required
- Shift work
BCE:WKP #Feature
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Union
Job Location: Canada : Newfoundland : Mount Pearl
Application Deadline: 04/07/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, NL, Mount Pearl