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Service Support Technician, Bell Aliant, Unifor Atlantic (Mount Pearl, NL, CA)

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Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees. 

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team. 

Bell Aliant continues to be the leading communications provider in Atlantic Canada offering innovative information, communication and technology services including voice, data, Internet and video. We are the first company in Canada to cover an entire city with fibre-to-the-home (FTTH) technology with its FibreOP services.

Bell Aliant is currently accepting applications for a Service Support Technician in Mount Pearl, NL.

Service Support Technicians are employees engaged in dispatching the workforce.  Performs testing and analysis of telecommunications plant and may provide systems support.

Education Requirements:
Successful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field
OR
Two (2) years of continuous related field work experience in a communications technology firm/department and formal training that includes one of the following:
A 2 or 3 year Certificate/Diploma in an Information Technology program
OR
Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), Nortel (NCSS or higher) and/or Microsoft.

Ability Requirements of the Position
Physical:

Sitting for long periods of time, wearing a headset, working with a computer and using a 10 button telephone set, simultaneously

Skills/Knowledge:
Analytical skills

Communications skills - verbal and written
Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
Customer service skills
Dealing with ambiguity
Interpersonal skills
Keyboarding skills
Multi-task skills (i.e. think/listen/type and think/talk/type)
Planning and organizing skills
Troubleshooting and resolution skills

Other:
Keyboarding assessment may be required
Shift work

Bell Aliant offers a very competitive salary with excellent employee benefits, including Health and Dental, and excellent working conditions.

If you are interested in this very exciting position, please apply online no later than April 21, 2015 by visiting jobs.bce.ca

 

#AL: WKP
 


Bilingualism is an asset (English & French).

 

Additional Information:

Position Type: Union
Position Level: Unifor Atlantic
Job Location: Canada : Newfoundland : Mount Pearl
Application Deadline: 04/21/2015

 

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

 

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

 

Created: CanadaNL, Mount Pearl


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