Req Id: 74452
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
The Bell Residential Services (BRS) Channel Reporting, Forecasting and Analytics team is looking for a dynamic and resourceful Specialist with proven, reporting, forecasting, coding and data mining skills with great attention to detail and operational expertise. The person will be responsible for the development and production of daily, weekly, and monthly subscriber and quality metric reporting for Home Phone, TV and Internet products across all our sales channels. In addition, the person will be responsible for developing new queries to assist the business in obtaining new KPI’s and driving the deep dive analytics necessary to make timely business decisions to maximize activations, improve revenue and reduce churn.
Job duties / Accountabilities
- Forecasting and target setting modeling
- Report creation tracking to planned targets
- Development & validation of queries and report templates to ensure consistency and accuracy.
- Ensure data integrity by investigating anomalies in reported numbers from a variety of sources throughout the organization. This includes working with IT to understand any system issues or changes as well as investigating templates and adjustments.
- Contribute to the development of improved processes by means of statistical analyses and appropriate recommendations.
- Provide expert data retrieval support for channel performance reporting. This includes understanding the business requirements, intended audiences, as well as providing guidance and knowledge of the data elements.
- Development, testing and implementation of new reports to be used for channel performance reporting.
Critical Skills Required
- University Bachelor’ s degree Applied mathematics / Statistics, Computer Science or equivalent work experience, which ensures an equivalent level of competency (2-5 years)
- Strong data extraction skills using SQL in TERADATA & Oracle Environment
- Strong mathematical and statistical skills.
- 2-5 years of analytical and problem solving experience with attention to detail
- Strong organizational and time management skills to meet deadlines & handle changing priorities
- Self motivated team player with strong work ethics
- Advanced knowledge of Microsoft Office environment and Tools
- Financial modeling
- Practical knowledge in developing VBA applications in Excel/Access
- Understanding of macros & Office automation
- SAS knowledge would be an asset
- Demonstrated technical skills in Cognos and MicroStrategy considered an asset.
- In depth knowledge of EDW
- Experience with Bell Systems an asset
- Telecom experience considered an asset
- Experience with asp.net
BCE:WKP #Feature *LI-SH
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 04/27/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Toronto