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Product Manager, Residential Services (Montreal, QC, CA)

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Req Id: 70651 

 

Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
 

To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.  

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
 

The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace.  The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.

 

Overview of Bell Residential Services (BRS) Product Team:

Do you have a passion for innovation and a pet-peeve for horrific customer experiences? Are you entrepreneurial? Do you enjoy working with others and positively influencing the way they think? Are you proactive and like to show initiative? Do you thrive in a fast-paced energetic environment? Are you always striving for new ways to get things done? Are you singular-focused on producing results?

The Product Solutions team at Bell Residential Services (BRS) is at the forefront of new product innovation and enhancements to voice, video, and internet services.  Our mission is to identify, develop, deploy and manage the hottest next generation services, like Fibe TV & Fibe Internet, that simplify and enhance the communication experience for the Canadian consumer at home and away. This team is driving innovation and change inside and outside of Bell.

 

Role and Responsibilities:

Each day at BRS is unique so there is no typical day. However, listed below are some highlights of the responsibilities:

  • Be a mini-CEO for your product from conception to launch
  • Present your own business solutions and recommendations to Senior Executives
  • Liaise with cross-functional teams to build product & business requirements, collaboratively developing the best products possible
  • Create analytical models and business cases to determine ROI of projects
  • Conduct competitive analysis to ensure we are measuring against our competitors’ latest and greatest
  • Simultaneously maintain product schedules and resolve issues with your product platform

 

Other Key Skill Requirements:

  • Ability to confidently lead large cross-functional teams and influence without authority
  • Enjoy problem solving
  • Passion, appreciation and understanding of technology
  • Understand the importance of detail and how it links to big picture
  • Demonstrated ability to turn high-level strategic direction into well executed, user-friendly products
  • Ability to understand customer experience and pain points
  • Quick learner and able to hit the ground running on new initiatives
  • Comfortable with analytics and able to use data to tell a story

 

What else will I need to bring to be successful in the role?

Besides the skills above, there are a set of core values and competencies that define who we are and how we get things done.  Think of these as our common product team DNA.  These are not just words. We live these every day and we have created a great collaborative work culture. You need to read each value and competency below and be able to give yourself a 10 out of 10 for every single one.

Core Values:  Passion, Adventurous, Challenge Status Quo, Respect Differences, Customer Focus

Core Competencies:  Visionary Leadership, Perceptive Innovation, Influential Communication, Strategic Business Sense (thinking), Passion for Results

 

Preferred Qualifications:

  • A University degree with a focus on Engineering, Business, orTechnology – MBA is a strong asset
  • Full mastery of all MS Office products
  • Bilingual (French/English) is an asset
  • Experience in analysis, spreadsheet applications, and building deck ware for presentations
  • Knowledge of overall business management, business processes, and P & L

 

Additional Information:

Position Type: Management
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Application Deadline: 04/29/2015
 

Please apply directly online to be considered for this role. Applications through email will not be accepted.

 

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

 

 

BCE:WKP  #Feature 
BCE:WKP #Feature *LI-VL

 

Created: CanadaQC, Montreal


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