Req Id: 77654
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Business Markets provides a vast array of communications solutions for small, medium, and large organizations. These include managed data and network solutions, cloud computing, conferencing, Web, security solutions and integrated information and communications technology (ICT) services.
Name and description of the hiring department:
Bell Business Markets is Canada's leading provider of information and communications technology (ICT) solutions. With unrivalled business sophistication, Bell designs, builds and operates the critical infrastructures that power many of the largest networked organizations in Canada and around the globe. Our services cover all ICT needs, including hosting and cloud services, managed services, professional consulting and infrastructure, and are applied to Internet and private networks, Voice and Unified Communications, Data Centres, Contact Centres, Security, and Mobile business services.
Job Duties / Accountabilities:
The candidate has to work with various information systems to process orders for equipment and services. He must communicate with the customers to answer the various requests for services, to clarify the details of the orders, contracts and the emitted invoices. The tasks include ensuring delivery of equipment and services to customers and the continuous update of the data relating to the customers’ files.
- Coordinate and create accurate equipment or services quotes
- Ensure that the ordering process is completed in the required time frame
- Validate legal documents, shipping/invoicing information, fees according to our SOX rules
- Communicate with many parties in the ordering process : Customers, Sales, Manufacturer, Distributors, CSEs, etc, in order to help in the ordering process and the hardware delivery
- Obtain approvals to give the best possible prices to our customers
- Act as an intermediary between our partners and the other Bell department
- Be involved in different projects by helping the ordering process and improve customer experience
|
|
|
|
Essential Qualifications / Competencies:
- Good social skills required to work with the different groups involved
- Good capacity for research, verifications and validations to make ensure documents sent out are accurate
- Ability to work with short timelines
- Ability to prioritize work and work in ambiguous situations
- Good organization and planification skills
- Ability to work in a changing environment
- Good stress management
Preferred Qualifications / Competencies:
- Knowledge of UT + / UDB
- MS Word and Excel
- Knowledge of SAP
- Knowledge of Cisco tool (CCW)
- Currently completing a university/college degree.
BCE:WKP #Feature
Bilingualism is required for candidates in Verdun (English and French)
Additional Information:
Position Type: Union
Job Location: 1 Alexander-Graham-Bell, Verdun or 5115 Creekbank, Mississauga or 15 Asquith, Toronto
Application Deadline: 05/15/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Verdun