Req Id: 80032
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Name and description of hiring department:
The Field Analytics & Reporting team resides within Field Services and is responsible for developing, maintaining and using data to drive insights on the customer experience and field productivity. The team consists of business analysts for analyzing data, ETL developers for sourcing and maintaining data and reporting developers for presenting the data in dashboards and scorecards. Our team partners closely with other Business Intelligence teams within the company. We support our field frontline and support teams with impactful insights that help us continue to transform the business.
We are looking for a developer with previous experience in Business Intelligence and ideally good knowledge of the field installation and repair processes. His role will be to develop, implement and evolve the analytics tools of Field Services team. As part of the management team you will have the opportunity to implement the latest practices in dimensional modeling, data visualization and enabling all Field Services team members to have faster and more insightful access to the drivers of their operations.
If you have the desire to work in a fast paced environment, on a strong technical team while using the latest analytical platforms and tools, then the Field Analytics & Reporting team is the place to be.
Job duties/Accountabilities:
Lead and act in BI project development related to fields services, productivity, fleet and customer experience. You will have to work with a team of programmer, direct or indirect reports, and accountable of the delivery of these projects. Your role will be to:
- Lead and deliver BI development for new or existing projects mainly related to service, productivity, fleet and customer experience
- Design and build optimal reporting architecture using Tableau, Microstrategy and .NET using team standards
- Documents the projects and keep track of the information using SharePoint (eSpace)
- Work with analyst team and provide reporting solutions and options
- Lead, manage and coach a team of programmers
Critical Qualifications/Competencies:
- Strong BI Web reporting design and technical knowledge
- Strong SQL and Cube querying skills for production of complex Metrics and KPI results
- Knowledge of Visual Studio 2008 and higher
- Knowledge of ASP.NET (VB.NET or C#) programming language
- Flexible and ability to adapt to a complex, short timeline and quickly changing work environment
- University or College degree in computer sciences or relevant experience in equivalent domain
- 3-5 years experience in business intelligence related functions (analysis, coding, ...)
- Team player with excellent organization and interpersonal skills
- Ability to manage workload autonomously and establish the right priorities related with Business needs
Preferred Qualifications/Skills:
- Knowledge of Tableau or Microstrategy reporting tools
- Knowledge of MDX programming language
- Knowledge of SAS environment and programming language
- Knowledge of Microsoft SQL Server environment; Database, Analysis Services and Integration Services
- Knowledge of EDW datawarehouse
- Knowledge of MACAM reporting: Horizon, Missed Commitment and Fleet
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Quebec : Montreal
Application Deadline: 07/02/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Montreal