Req Id: 86609
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Our Network team plans, designs, builds and operates Bell’s multi-billion dollar networks, including the continued expansion of our fibre optic network, HSPA+ and LTE — Canada’s largest and fastest wireless network.
The service we provide is the foundation of Bell’s competitive advantage and a critical step towards achieving Bell’s goal to be recognized by customers as Canada’s leading communications company.
Job Duties/Accountabilities:
Reporting to the Manager of OSS Systems Integration – NMS & Infrastructure, Bell Mobility Wireless Network, the Systems Analyst (SA) specialist will be responsible for the design and seamless integration of NSN/Huawei /Cisco/ALU HSPA & LTE OSS (Operational Support Systems) NMS solutions into the Bell Mobility OSS production network, from the installation in the Bell Mobility Innovation Lab to the co-ordination of the deployment into production. He will also be responsible for 2nd & 3rd level support for these same systems.
In his role, the SA specialist will:
- Work with NMS Architects (high-level design) and Business Analysts (requirements detailed analysis) in order to create the detail design document for which he is accountable
- Help Business Analyst in the creation of use case/requirements specifications and the creation of test plans and test cases;
- Validate vendor procedures (MOPs) from NSN, Huawei, Cisco and ALU
- Challenge vendor best practices as they pertain to the Bell Mobility network
- Work alongside the vendor to install their solutions in the Bell Mobility Innovation Lab
- Facilitate the integration into OSS Operations by performing knowledge transfer and deployment plans reviews with the OSS Operations primes
- Participate in the testing of the various changes brought into the network in relation to the OSS’s, including impacts on alarms, OM’s & CM/IM
- Follow the standard ITIL processes implemented in Bell Mobility (Incident Management, Problem Management, Change Management, Release Management and Service Level Management)
- Create and communicate detailed internal deployment plans
- Work with the OSS Project Managers and the OSS Release Manager to obtain stakeholders buy-in
- Co-ordinate the deployment of the vendor solutions into the production network, paying particular attention to quality communications and the escalation process (actual deployments occuring mostly after normal workhours)
- Manage the respective vendors to resolve issues found during the testing and deployment phases
Essential Qualifications:
- Bachelor’s degree in Information Technologies, Software Engineering, Computer Sciences or equivalent experience.
- At least five (5) years of practical experience integrating OSS NMS HSPA/LTE solutions such as NSN NMS, Huawei NMS, Cisco NMS, ADTRAN EMS and ALU EMS
- Strong English verbal and written communication skills with the ability to prepare clear and concise documents and presentations
- Highly-organized individual, detail-oriented and process-oriented
- Ability to work independently with limited supervision
- Ability to work in an environment where priorities change frequently
- Knowledge of and experience working with HP/Sun/Cisco platform architectures
- Knowledge of and experience working with Linux/Unix/Windows operating systems
- Knowledge of and experience working with TCP/IP communications systems
- Knowledge of and experience working with Citrix applications presentation layer
- Knowledge of and experience working with VMWare virtualization environments
- Familiar with shell and Perl scripting and ability to build a simple script to automate tasks
Other:
- Willingness to work at night when deploying solutions outside of normal working hours
Preferred Qualifications:
- Knowledge of Databases such as Oracle, SQL
- Knowledge of Data Storage systems such as Sun, Hitachi, EMC
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location: Canada : Ontario : Mississauga
Application Deadline: 2015-07-31
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Mississauga