Req Id: 65052
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
The Bell Residential Services team is in the business of enabling customers to connect with people, information and entertainment by delivering integrated products and service experience for consumers while enhancing our competitiveness in the marketplace. The team provides customers with Bell Home phone, local and long distance services, Bell Internet, Bell Satellite TV and amazing new technologies such as Bell Fibe TV.
Manager, Channel Sales Support
Are you a logical and creative thinker?
Does the chance to execute exciting campaigns within our retail stores and partners excite you?
Do you want to work for an organization that is leading the charge on revolutionizing the mobile industry?
If you answered an enthusiastic yes! Then we may have an exciting career opportunity for you!
The Bell Residential Services Sales & Distribution team is looking for a highly motivated and energetic individual to fulfill the role of Manager, Retail Take To Market. The Retail Take To Market team is responsible for planning, executing, measuring and optimizing our take to market initiatives. The programs you will be working on will help drive acquisition, customer growth and / or retention and activities include sales channel support (incentives, collateral / support material, training) and management of the channel performance and distribution mix.
The successful candidate will report to the Director of Retail Sales and Distribution and will work closely with Marketing, Retail Channel and Training and Communications teams. The candidate will support a team of retail channel specialists. This is an excellent opportunity for a candidate with strong analytical, marketing, interpersonal skills, and program execution skills looking to work in a dynamic and fast paced environment.
Job Duties/Accountabilities:
The successful candidate will be accountable for the following:
- People Management
- Support a team of Retail Channel Specialists
- Account/Performance Management and Channel Support
- Analyse results at channel and store level and identify opportunities to improve sales effectiveness through process and systems enhancements
- Manage POD efficiencies
- Provide retail channels with innovative incentive and compensation programs to drive results
- Manage escalations and inquiries
- Conduct Store visits and mystery shop programs
- Channel Execution
- Execute Marketing campaigns nationally through all retail channels
- Creation of training materials that act as selling tools
- Training
- Create and execute communications tailored to each retail banner
- Relationship Management
- Be the BRS Sales Evangelist for Retail Channels
- Gain the Hearts and Minds of the retail channel sales representatives buy making our products easy to buy, easy to sell and easy to support
Critical Competencies/Qualifications:
- A proven leader who has experience providing support to various retail sales channels and who instinctively practices the “Servant Leadership” philosophy
- Experienced in developing Take To Market Campaigns for the retail sales channel within the ultra competitive telco market
- A proven leader who is committed to grow and develop high performance teams
- A team player, with the ability to partner with multiple stakeholders and a strong track record of driving performance improvements across a team of direct reports
- A desire to influence and promote change – results oriented
- Self-starter with the ability to manage several projects in a fast-paced environment
- Knowledgeable on all BRS products (TV, home phone and Internet)
- Comfortable and well-versed working with spreadsheets, manipulating and analysing data and presenting recommendations to senior leaders/executives
- Excellent interpersonal and communications skills
- Bilingual (French / English) is a requirement only if the candidate is located in Montreal
Preferred Qualifications/Competencies:
- University degree in Business, Marketing, or a related area, Masters or Professional Designation preferred
Additional Information:
Position Type: Management
Position Level: CP3
Job Location: Canada : Ontario : Toronto
Application Deadline: 02/06/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Toronto
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