Req Id: 71921
Bell is a truly Canadian company with over 134 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Media is Canada's premier multimedia company with leading assets in television, radio and digital media, including CTV — Canada's #1 television network, and the country's most-watched specialty channels. It is a critical component of Bell’s commitment to leverage strategic investments in broadband networks to offer Canadians the best available content on any of the four screens they choose: television, smartphone, tablet and computer.
Specialist Level 1 & 2
NOC Manager
Astral Out-Of-Home is part of Bell Media, Canada's first multimedia company in the country. Bell Media owns assets in the areas of television, radio, outdoor advertising and digital media.
Job description
Reporting to the Director of Technology, your main task is to monitor our networks of digital products deployed across Canada. In a stimulating environment, you are supporting the seizure of incidents, the administrative monitoring and documentation. You resolve incidents related to network problems, software, and Level I and II materials. This position is based in Montreal and requires occasional travel throughout Canada. Compensation is to be determined based on your profile and your education.
Responsibilities
Relationship with our sales department:
• Communicate by phone, electronically and in person to meet demands of the sales department on the status of our networks and the impact on ongoing campaigns.
• Provide, document and implement solutions to problems encountered.
• Ensure that the sales department receives all the necessary support to satisfaction of his specific need.
• Get in communication with the users to guide them in the use of different tools, platforms and systems.
Technical support:
• Conduct quality control assessments by establishing and conducting test scenarios to ensure that systems and platforms used are within specification.
• Stay current in their field of expertise and make the necessary efforts to reach its professional development goals.
• Gather information for conducting an internal log with a range of solutions and advice for the use of tools, platforms and systems.
• Actively work to improve the tools and business processes.
Desired skills
• Be conscientious and organized.
• Be autonomous and enjoy team work
• Enjoy challenges and bring new ideas.
• Be a diplomatic person, focussed on customer approach.
• Excellent oral and written French and English.
• Have the strong desire to improve and develop.
Area of activities
• Digital and Interactive Technologies, dynamic display.
• Outdoor Advertising.
Job requirements
• Knowledge of networking and Microsoft Windows environments.
• Configuration / Investigation / Support wireless modems (Bluetree, Sixnet, Microhard).
• Configuration / Investigation / Support Fortigates.
• Configuration / Investigation / Support IPSEC tunnels (in Fortigates, Sixnet and Others).
• Configuration / Investigation / Support PCs, with images and software related to our fields of activity.
• Configuration / Investigation / Network Support / switches / routing (basic).
• Knowledge of video compression formats and digital display platforms is an asset.
• College degree in Computer Science (or equivalent) and / or relevant experience.
• 3 to 5 years of experience in a similar position.
• Hold a valid driver’s license
Addtionnal information:
- Job Type: Management
- Contribution Path: CP2
- Status: Permanent Full Time
- Location: Montréal
If your profile matches our requirements and you wish to join our organization, please send your resume with a cover letter.
BCE:WKP #Feature
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location (city): Canada : Quebec : Montreal
Application Deadline (MM/DD/YYYY): 04/05/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, QC, Montreal