Req Id: 84658
Bell is a truly Canadian company with over 135 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
To ensure we continue to be recognized as Canada’s leading communications company, we’re committed to finding and developing the next generation of leaders. This means creating best-in-class career and development opportunities for our employees.
If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.
Bell Media is Canada's premier multimedia company with leading assets in television, radio and digital media, including CTV — Canada's #1 television network, and the country's most-watched specialty channels. It is a critical component of Bell’s commitment to leverage strategic investments in broadband networks to offer Canadians the best available content on any of the four screens they choose: television, smartphone, tablet and computer.
Position: Manager, Business Operations – 15 Month Contract
Location: 50 Eglinton Avenue East, Toronto
Salary: Commensurate with qualifications and experience
Description:
As Manager, Business Operations, the candidate will work with Canada's most popular online destination with millions of unique visitors experiencing its entertainment, information and communication services every month, who supports the National and Local Sales teams for all Bell Media online advertising Brands (CTV, TSN, RDS, Astral, Loop / Sympatico, etc…)
Due to the nature of the online advertising business there are tight deadlines to adhere to, last minute changes, and demanding clients. On the upside it is a dynamic fun environment filled with interesting people, events and challenges. We are a rapidly evolving business unit in a hot and rapidly changing industry so being comfortable with change is a must.
Other Information:
This role requires focused, time sensitive data analysis for a growing number of records, providing clear and concise variance analysis and summaries.
Responsibilities:
DSM Management:
- Maintain quality of data in DSM system
- Ensure CRM data is properly set up
- Enhancements for DSM system (e.g. adding new fields)
- Act as prime resource for all DSM issues or enquiries
- Liaise with DFP/DSM support on system issues, future releases, etc
- Other admin tasks within DSM (e.g. manage user access, manage proposal templates, manage inventories, manage advertisers/agencies)
Project and Process Management:
- Act as liaison between project team and business departments (sales, operations, revenue management and billing)
- Actively involves in gathering and preparation of business requirements documentation for projects
- Collaborate with various members of different departments to identify current process gaps and issues
- Recommend controls by identifying problems; writing improved procedures.
- Redesign business process to improve internal control and increase customer satisfaction
- Communicate and present with stakeholders for process changes
- Implement new processes and provide necessary training / instructions for Sales team
- Maintain and control budget for projects
On-Boarding / Training:
- Create user access for new Sales Reps, Accounts Managers, etc. in DSM
- Provide on-board DSM training for Sales Reps, Account Managers, etc.
- Provide lead to cash workflow process training for sales reps, account managers, etc.
- Coordinate refresher trainings on new functionalities, changes in the system
- Create and maintain training documentation
Reporting / Analysis:
- Audit of sales and revenue data between different orders processing systems, and identify variances by providing useful summary reports.
- Prepare monthly revenue allocation files for Much/MTV
- Run sales forecast report on a weekly basis for sales reps
Other
- Support Sales and Operations as a key resource in the Operations department
- Coach and supervise coop students
Preferred Skills / Competencies:
- High level of proficiency in Ad Servers and CRM tools such as DSM
- High level of proficiency in Microsoft Excel, PowerPoint, Outlook,
- Advanced skills in MS Excel/ Outlook and Windows
- Financial Analysis
- Online Advertising
- Business Acumen
- Ability to work in a fast paced, constantly changing environment
- Clear and effective communication skills
- Strong organizational skills
Experience
- Educated to degree level or equivalent
- 2 years + related experience in Order to Cash, Business Process, Business Systems Architecture and Management preferably with an ad industry, media, sales and/or marketing agency/publisher
- Proven experience in Business / System Administration
- Proven experience in Training / Facilitating
Application Details:
Interested applicants are encouraged to apply online at:
http://jobs.bce.ca/go/Jobs-with-Bell-Media/357957/
Only those applicants selected for an interview will be contacted.
BM:WKP
Bilingualism is an asset (English and French)
Additional Information:
Position Type: Management
Job Location (city): Canada : Ontario : Toronto
Application Deadline (MM/DD/YYYY): 07/04/2015
Please apply directly online to be considered for this role. Applications through email will not be accepted.
Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Created: Canada, ON, Toronto